Administrative & Technical Support Specialist

Opal Autism Centers has an immediate opening for an Administrative & Technical Support Specialist. As we continue to expand our reach by opening centers across the U.S., we're excitedly growing our team! This role is currently remote with the potential to transition into a hybrid role in the future.

**Who We Are:**

Opal Autism Centers stand at the forefront of providing specialized care and support for children with autism. Our team, composed of operational and clinical experts, harbors a profound love for the science of behavior change and its significant impact on our clients and their families. Described as innovative and fun, we're dedicated to altering the industry standard for ABA (Applied Behavior Analysis) therapy. By focusing on underserved regions and communities, we've successfully broadened our impact, offering vital services to countless children. Our approach is marked by a blend of compassion, dedication, and an unwavering commitment to improving lives.

**What We Do:**

Our method integrates positive reinforcement and engaging play-based strategies to ensure children are not only learning but having fun in the process. We deliver high-quality, evidence-based ABA therapy, tailored to the unique needs and interests of each child, empowering them to navigate daily life, enhance communication, and engage more fully with the world around them. At Opal, we change little lives in big ways.

**Work Culture - Opalized:**

Our mission is to cultivate a workplace that attracts and retains top talent in our field. Empowering our team with leading-edge systems, resources, and professional development opportunities is a cornerstone of our ethos. We're dedicated to fostering leaders who are as passionate about making a difference in the lives of our clients as we are.

**Who You Are:**

You're a dynamic, self-motivated individual eager to support our mission by providing exceptional support and troubleshooting for CentralReach, a leading software in the ABA field, and assisting our executive team with various projects. Your role will also encompass front-office duties, acting as the welcoming voice of Opal Autism Centers and facilitating smooth operations across our centers.

**What You'll Do:**

Your role as a Administrative & Technical Support Specialist will be vital to our operations, encompassing two primary areas:

- CentralReach and other IT Troubleshooting:

You'll become an expert in CentralReach and other platforms, providing invaluable support to our team by solving software issues, ensuring data integrity, and facilitating seamless operations across our centers.

- Executive Assistance and Reception:

Beyond your technical duties, you'll serve as the first point of contact for our clients and callers, offering administrative support to our admin team, and ensuring a warm, welcoming, and efficient environment.

**Our Ideal Candidate:**

- You are passionate about making a difference and possess a strong interest in the healthcare or autism care sector.

- Excellent customer service skills and a desire to provide a memorable experience for our clients.

- A keen problem-solver with a talent for troubleshooting and a flair for technology.

- Energetic, with strong communication skills, both written and verbal.

- A recent graduate or individual with relevant experience looking for a meaningful career.

- A team player who values feedback, growth, and contributes innovative solutions for the betterment of our services and clients.

**If you are interested in this position, please do the following:**

Craft a personalized cover letter that speaks to the above criteria and showcases why you're the ideal candidate for this role. Send your application to careers@opalautism.com.

**What We Offer:**

-A Robust Employee perks and rewards program.

- Competitive compensation and benefits package, including health, dental, and vision insurance, 401(k), and generous paid time off.

- Paid training and opportunities for professional development.

- A vibrant, supportive team environment and a role that offers room for growth.

Join us at Opal Autism Centers and be part of a team that's making a real difference.

Find your purpose with Opal!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Wellness program

Weekly day range:

• Monday to Friday

Experience:

• Technical support: 1 year (Preferred)
• Executive administrative support: 1 year (Preferred)

Location:

• Tampa, FL (Required)

Work Location: Remote