Community Support Team Director

The Community Support Team Director (CSTD) will provide general leadership and management over entire service area. The CSTD will also work closely with the Utilization Management Team in order to coordinate services. The CSTD must have excellent communication, documentation skills, and be a practicing clinician. The Case Management Team Lead will possess an understanding of all community mental health and rehabilitative services. The CSTD will play an active part in the interdisciplinary team. This position may require more than 40 hours a week.

Responsibilities of the Community Support Team (CST) Director

• Maintain a caseload of 18 consumers, billing 25-35 insurance hours per week.
• Initiates and implements new referrals and intakes.
• Coordinates with the CST Therapist regarding assessment activities for initial referrals and person-centered planning.
• Completing the initial development and ongoing revision of consumer-developed Treatment Plan, Crisis Plan, and review process with the multi-disciplinary team and the consumer, ensuring its implementation.
• Ensure all consumers’ LOCUS score is maintained between 20-22.
• Consulting with identified medical (for example, primary care and psychiatric) and non-medical (for example, DSS, school, DJJDP) providers, engaging community and natural supports, and including their input in the person-centered planning process
• Review/Approve all assigned staff’s service notes to ensure they are billable and in accordance with regulatory standards.
• Provide weekly supervision to assigned team members.
• Create/Review Schedules for all team members.
• Provide routine monitoring or services being rendered by team members for quality assurance.
• Deliver direct care services.
• Maintain/Audit all team member consumer charts for 100% compliance.
• Collaborate with the Utilization Management Department to maintain 100% authorizations on all consumers within team
• Monitor service delivery to meet consumer needs and ensure continuity of care.
• Conduct weekly service follow-up/verification calls to consumers/guardian.
• Reports to supervisor on a weekly basis on progress or regress of team case load
• Conducting monthly outcome summaries and progress of consumer goals.
• Complete discharge summaries within 7-days of discharge.
• Ensuring your team maintains a full caseload of 18 consumers per staff .
• Monitor Timesheets Weekly
• Maximizing services for consumer needs to ensure continuity of care
• Collect data and submit for continuing service authorization, maintain up-to-date service authorization tracker to sustain 100% authorizations on all consumers within team.
• Coordinating behavioral health services and other interventions for the youth or other family members with other professionals and team members.
• Monitoring and documenting the status of the recipient’s progress and the effectiveness of the strategies and interventions outlined in the consumer’s treatment plan.
• Input consumer demographics and upload relevant documents into OnTarget.