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Form of workJob Description
Position Summary:
We are currently searching for a Community Outreach Specialist/CHW in the HIV Program who will be responsible for developing and maintaining relationships with community stakeholders and existing patients. They provide HIV outreach and prevention education to community members to raise HIV awareness, reinforce the importance of HIV testing, educate on PrEP for community members at risk, and reinforce continuous linkage to treatment for individuals that are HIV positive. The Community Outreach Specialist/CHW collaborates with community, stakeholders, and partner organizations through street outreach, HIV tabling at health fairs and presentations.
Minimum Qualifications:
- High School Diploma required. Bachelor's degree in communications, health education, liberal arts, business, public administration, or related fields highly preferred.
- Previous experience working in a community-based health center or similar setting.
- Bilingual Spanish/English required.
- 1-3 years of experience with patient navigation/Community Outreach in health care/HIV prevention education.
- 1-3 years of experience with patient engagement and working with diverse populations
- Proficiency with data tracking, reporting and computers and software.
- Strong communication skills.
- Ability to multi-task.
Key Duties:
- Acts as a resource for patients or community members who have questions or problems relating to HIV/PrEP awareness and engagement, Testing and primary care services and any additional referrals requested.
- Telephone patient engagement by Interacting with patients and/or their caregivers as appropriate to ensure continuity of care and referral follow-up to ensure access to services.
- Interface with UHP's intake staff to accept referrals for community residents interested in HIV testing, PrEP or HIV treatment for patients that are HIV positive and out of care.
- Maintain patient confidentiality and HIPPA regulations per UHP policy.
- Maintains ongoing data collection/tracking, community activities and referrals. Collects pt. feedback to improve program services, quality improvement activities and required training.
- Work closely with various UHP departments such as Nutrition, Health Insurance Enrollment, Dental, Club TIA, Project Hope, etc to facilitate HIV prevention workshops, health education, nutrition education, health fairs or any other events.
- Work with UHP sites directors as needed.
Work Environment Type, Location, and Schedule:
Candidates must possess availability to work out of the Bronx and Queens when onsite. Candidates must possess availability to work Monday - Friday 8:00am - 5:00pm/9:00am-6:00pm with flexibility to work some evenings and Saturdays/Sundays based on 40 hour work week. The role requires predominantly onsite duties, however incumbents may work remotely from time to time.
Starting Compensation: Minimum: $50,000 annually; Maximum: $50,000 annually
As a full time associate at Urban Health Plan, you'll enjoy:
- Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
- Dental, Vision, and prescription Coverage
- 401(k) Retirement Savings (including 3% annual employer contribution)
- Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
- Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
- Entertainment Discount Programs
- Employee Assistant Programs
- Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
- Fitness Discounts and Perks through our medical plan
- $50,000 term life Insurance
About Urban Health Plan:
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 40 years ago. That tradition continues today by promoting excellence in everything that we do.
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.
