Address
Form of workVIVA PEDIATRICS
VIVA Pediatrics is a Home Health services company with a specialty in private duty nursing, therapy and skilled nursing visits for infants and children. We are committed to providing each patient with an exceptional level of care and attention. At our agency, we are proud to be nurse owned and operated. Our dedicated staff works together as a team to provide high-quality comprehensive care to medically fragile children. VIVA's core mission is to staff compassionate and understanding caregivers that take pride in paying close attention to each patient's needs.
SUMMARY OF FUNCTIONS
Achieves Viva Pediatrics intake goals through strategic marketing, customer service, and communication within the pediatric special needs community.
COMPETENCIES
• Communication
• Customer Service
• Relationship Management
• Ethical Practice
• Entrepreneurial Minded
MAJOR DUTIES AND RESPONSIBILITIES
• Responsible for meeting daily quotas including face to face contact and phone contact with referral sources (Case Managers, MCO’s, Doctors and Referral Coordinators)
• Responsible for quarterly goals per key performance indicators (KPIs)
• Manages all Pediatrics referral sources within the DFW area
• Establishes a public relations program for interpretation of the agency’s services and to foster good working relations with physicians and community agencies
• Serves as liaison between marketing & promotions vendors and referring entities and personnel
• Educates referrals sources on Viva Pediatrics various business lines
• Provides reports regarding marketing efforts, Marketing related ROI
• Actively promotes agency and is responsible for business development
• Responsible for accurate completion of all required reports and activity tracking including daily documentation of marketing activities
• Develops and aligns marketing and business development strategy to meet Viva Pediatrics patient intake goals
• Collaborates weekly with Clinical and Branch Operations team for areas of nurse availability
• Coordinates with managers, families and facilities to conduct referral meet and greets to discuss Viva Pediatrics services
• Attends networking and community events
• Actively communicates business opportunities with Upper Management
• Assist in obtaining required patient paperwork
• Conducts weekly intake meetings with Branch Managers to Nurse Supervisors to discuss referrals and patient start of cares
• Helps coordinate discharge planning process from facilities
• Maintains an understanding of local MCO policies
• Performs other duties as required
ORGANIZATIONAL RELATIONSHIPS
Reports directly to the President
SUPERVISORY RESPONSIBILITIES
N/A
WORK ENVIRONMENT
This job is operated in a professional office environment. This role routinely uses standard office equipment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to type, handle objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.
POSITION TYPE / EXPECTED HOURS OF WORK
This is a full time position. Days and hours of work are Monday through Friday, 8:00am to 5:00pm. This position regularly requires long hours, weekend work, some travel within the State of Texas and after hour availability via phone.
TRAVEL
Travel is primarily in the local DFW and Austin area during the business day, some out-of-area and overnight travel is expected.
PREFERRED EDUCATION AND EXPERIENCE
• Two to four year degree
• Management experience
• Quota driven marketing experience
• Pediatric Home Health Care experience
ADDITIONAL ELIGIBILITY REQUIREMENTS
• Strong leadership skills
• Interpret financial metrics
• Proficient in Microsoft Office
• Must be able to prioritize and multi-task in a fast paced environment
• Detailed oriented
• Analytical skills
• Is able to work independently with little to no supervision
CLASSIFICATION
Exempt
