Job Description
All County Home Health and Hospice - Community Liaison
Are you passionate about building relationships and making a positive impact in the community? Do you have a talent for promoting healthcare services? If so, we have an immediate opportunity for you to join our team as a Community Liaison at All County Home Health and Hospice.
At All County Home Health and Hospice, we are dedicated to providing exceptional post-acute care to our patients. As a Community Liaison, you will play a crucial role in developing and maintaining client relationships, leading to referrals and admissions. You will have the opportunity to promote our home health services and educate the community, referral sources, patients, and families on the benefits of hospice care.
JOB SUMMARY
The Community Liaison is responsible for developing and maintaining client relationships leading to referrals and admissions. You will promote a positive company image in the community by collaborating with physicians, hospitals, nursing facilities, adult care homes, and assisted living facilities, discharge planners, and case managers.
DUTIES & RESPONSIBILITIES
- Establish professional relationships with physicians, discharge planners, social workers, and health care decision makers through ongoing education and successful sales strategies.
- Educate the community, referral sources, patients, and families on hospice services through in-services, presentations, and group meetings.
- Collaborate with the Director of Business Development and/or Executive Director to develop, execute, and evaluate strategic marketing plans to grow the patient census.
- Obtain referrals and ensure timeliness of requested family/caregiver/patient education and signing of consents.
- Maintain effective communication internally and externally with the admissions department and clinical personnel.
- Work to plan and coordinate public education and communication efforts to increase community outreach.
- Represent the company at various community and business meetings to promote our services.
- Consistently meet or exceed budgeted admissions, census, revenue, and expense goals.
JOB REQUIREMENTS
- A minimum of a Bachelor's Degree from an accredited university.
- Minimum of two years' experience in referral development, marketing, or sales in a healthcare facility or medical-related company.
- Current relationships with healthcare facilities or medical professionals in the area with a proven track record of success.
- Excellent verbal and written communication skills.
- Excellent organizational skills.
- Ability to work independently and adapt to changing priorities.
- Proficiency in computer applications, including MS Word, Excel, and Outlook.
- Knowledge of community resources.
PERKS & BENEFITS
- Flexible schedule and paid time off.
- Comprehensive health, dental, and vision insurance.
- 401k matching and mileage reimbursement.
- Employee discounts and bonus pay opportunities.
Location: San Antonio
If you are a highly skilled and motivated individual with a passion for making a difference in the lives of others, this is the perfect opportunity for you. Join our team at All County Home Health and Hospice and contribute to our mission of providing exceptional care to our patients.
When you join All County Home Health and Hospice, you become part of a team who is embracing a leading post-acute care model. You will be able to work in an environment where you are providing measurable outcomes that physicians, patients and their families care about and must achieve to meet their goals for staying safely at home.