Community Engagement Trainee

Our company is a direct marketing and customer acquisition firm that provides Community Support and Engagement around the Sacramento area. We are seeking someone articulate, bright, and detailed-oriented for our Community Engagement Trainee role! Our Community Engagement Trainee will train directly with our group of leaders to learn all entry-level duties and everyday responsibilities.

Our Community Engagement Trainees do an incredible job at providing direct support to our customers on behalf of our partner's brand. The company's mission is to have our Community Engagement Trainee spread the word of our mission and make the community better by providing services to local members. This candidate will provide immediate customer assistance such as assessments, education on the client and their community resources, and help with tracking customer information. 

Community Engagement Trainee Duties:

• Reach out directly to potential customers and qualify to see if they qualify for our clients products and services
• Prepare applications and forms for customers for our client and customer tracking
• Support the Community Engagement team by completing comprehensive reports that are thorough and accurate
• Take the initiative and resolve escalations or objections from local members to provide support and solutions
• Represent the company in a professional manner at community events and networking gatherings
• Ensure courteous and efficient service is provided to all customers at local events
• Support other members of your team as well as cross-functional team members by showing participation in meetings and training classes

Community Engagement Trainee Skills Desired:

• Bachelor’s degree or Associate’s degree in Business, Management, or Administration is preferred
• Comfortable taking the initiative to enhance skills and corresponding with multiple departments and clients
• Prior history delivering excellent customer service is a plus
• Working in events, local markets, or experience as a volunteer is highly desirable
• Excellent problem solving and organization skills
• Self-motivated and eager to exceed expectations
• Excellent time management skills and ability to adhere to a schedule

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