Community Engagement Associate

Company Overview: We are a small business that has taken the Riverside area by storm. Our primary goal is to breathe life into any brand we represent through interactive and innovative customer strategies. Our Community Engagement Associate's craft echoes the uniqueness of your brand, ensuring our business narrative reaches our target audience in the most impactful way. If you want to bring the knowledge you've acquired over the years, then our Community Engagement Associate role is ideal for you!

Why Us? Join our team-oriented company that values a positive culture and rewards hard work with career longevity. As a Community Engagement Associate, you will play a vital role in supporting our engagement efforts and helping to achieve our business goals. We understand the culture, and a positive work environment comes first. We encourage collaboration, new ideas, and giving our employees a voice to be creative. We promote personal and professional advancement for all our Community Engagement Associate team members because we want everyone to feel accomplished.

Our Community Engagement Associate Role Entails:

• Assist customers with new inquiries, address any questions, and build a relationship with customers and team members
• Provide exceptional communication and customer service skills during any customer interactions
• Review daily and weekly customer data to identify trends and opportunities for growth and increasing sales margins
• Engage with consumers in an empathetic, professional, and confident manner
• Track and report any client interaction in our system accurately
• Collaborate with cross-functional teams, including sales, to ensure alignment of messaging and strategy
• Maintain updated information on our clients by attending daily meetings, weekly webinars, and quarterly conferences with fellow Community Engagement Associates

We are looking for a Community Engagement Associate with:

• High school diploma or GED preferred
• Prior experience in Community Engagement, Client Services, Customer Support, Sales, Retail, or similar fields is ideal
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously
• Analytical mindset and ability to interpret data to inform decision-making for consumers
• Exceptional communication skills with the ability to speak and present confidently

Job Type: Full-time

Pay: $800.00 - $1,235.72 per week

Benefits:

• Employee assistance program

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person