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SalaryCLASSIFICATION TITLE:
Communications Manager SALARY:
$75,183.84 - $97,244.01 DEPARTMENT:
Health & Community Services Opening Date:
03/26/2024 Closing Date:
04/10/2024 12:00 a.m. FLSA STATUS: Exempt
EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period
GENERAL SUMMARY
Under direction, this position is responsible for information, research and communications activities which promote the programs and services of all departments under the umbrella of Health and Community Services. Serves as the point of contact for media relations. Prepares, edits and disseminates information and the promotion of department programs and services. Provides leadership for communication efforts and collaborates with internal and external stakeholders. Coordinates the utilization of various communication channels such as social media, websites and various web tools ensuring accuracy and consistency with all departments under Health & Community Services. Assists with government affairs, review of legislation, and performs public outreach.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Facilitates and coordinates the communication activities and operations for all departments under the umbrella of Health & Community Services.
Serves as the point of contact for media relations.
Provides leadership for communication efforts and collaborates with internal and external stakeholders.
Develops marketing strategies for department programs and services.
Coordinates the utilization of various communication channels such as social media, websites and various web tools ensuring accuracy and consistency with all departments under Health & Community Services.
Creates and edits documents, photographs, and videos for promotion, reporting and documentation of events.
Ensures the integrity and effectiveness of departmental information presented to internal and external audiences.
Prepares technical reports and presentations related to annual reports, budgets, programs, and services, etc.
Plans or assists in the coordination and promotion of community outreach and community action events.
Monitors local and national media reports and identifies opportunities to promote community outreach messages.
Represents the department and participates in meetings, presentations, and project conferences to present strategic plans, operations, proposals, etc.
Operates an automobile while performing assigned duties.
Performs related duties as assigned.
QUALIFICATIONS
Required Education and Experience
- Bachelor’s degree in public relations, Communications, Marketing, Public Health, Business Administration, or a related field from an accredited college or university
- Five (5) years of experience in communications, direct media, or marketing within a government or non-profit setting
Preferred Education and Experience
- Master’s degree in public relations, Communications, Marketing, Public Health, Business Administration, or a related field from an accredited college or university
Required Licenses or Certifications
- Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
- Principles, methods, procedures and strategies concerning public information, marketing and communications
- AP standards, vocabulary, spelling, grammar and punctuation
- Health and Community Services programs and operations
- County policies and procedures
- Various computer programs and applications
Skill in:
- Writing, editing and coordinating the publication of materials.
- Public speaking, developing and delivery of presentations to large groups
- Various social media platforms and content systems
- Business use of software programs including, but not limited to Microsoft Suite products, Adobe products and Google Applications
- Using audio/visual equipment
Ability to:
- Translate complex information for various target audience into easily understood messages
- Establish and maintain effective working relationships with co-workers, Federal, State and local agencies and the public
- Exercise diplomacy, sound judgment, and decision making in accordance with policy and procedures
- Work in an environment which embraces the county’s Dignity Campaign
- Effectively speak, write and understand the English language
- Effectively speak, write and understand a language other than English is preferred
- Understand and carry out oral and/or written instructions
- Accurately organize and maintain paper documents and electronic files
- Maintain the confidentiality of information and professional boundaries
- Work independently
- Conduct oneself with tact and courtesy
WORK ENVIRONMENT/CONDITIONS:
The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.
N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously
Work Environment
Office or similar indoor environment: F/C
Outdoor environment: O
Street environment (near moving traffic): N/S
Construction site: N/S
Confined space: N/S
Exposures
Individuals who are hostile or irate: O
Individuals with known violent backgrounds: N/S
Extreme cold (below 32 degrees): N/S
Extreme heat (above 100 degrees): N/S
Communicable diseases: N/S
Moving mechanical parts: N/S
Fumes or airborne particles: N/S
Toxic or caustic chemicals, substances, or waste: N/S
Loud noises (85+ decibels): N/S
Blood Borne Pathogens: N/S
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously
Demand:
Balancing on even or uneven surfaces/ground: N/S
Bending (forward or backward bending at the waist): O
Climbing up or down stairs, ladders, scaffolding and platforms: N/S
Crawling (moving about on hands and knees). Inspecting in confined spaces: N/S
Digging: N/S
Driving on sealed and unsealed roads: O
Grasping, gripping, holding, clasping with fingers or hands: O
Kneeling to work at low levels: N/S
Manual Dexterity (fine finger movements i.e., keyboard operating, writing): F/C
Lift/Carry/Move objects from one level/position to another (covered by the items below):
Up to 10 pounds: O
Push/Pull objects away from or towards the body: O
Reaching overhead (arms raised above the shoulder) or forward reaching (arms extended): O
Sitting in a seated position during the task performance: F/C
Standing in an upright position without movement: F/C
Walking considerable distances in the facility on multiple surfaces: O
Running considerable distances in the facility on multiple surfaces: N/S
GENERAL REQUIREMENTS AND DISCLAIMERS
Complies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.
About Us
Macomb County is Michigan’s third most populated county, boasting a population of more than 865,000 residents and growing. From the densely-populated southern cities to the rural northern villages, Macomb County possesses a wealth of assets that make it a desirable place to live, work and play! As the county gains in population and cultural diversity increases, initiatives such as the dignity campaign enables us to cultivate a community that embraces all people and celebrates their unique contributions. Through collaborative community-based activities, Macomb County is promoting multiculturalism and inclusiveness.
