Asset Protection Manager

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country's largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers.  CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide. 

Job Summary

In this newly created role, the Asset Protection Manager (APM) will develop security programs, policies, and internal auditing procedures to ensure that CTDI's assets are properly protected from theft, loss, fraud, and shrinkage both within a warehouse environment and during transit.   The APM leads all investigations pertaining to inventory losses; both actual and alleged.   The day-to-day responsibilities of this role will be to ensure that all CTDI facilities comply with Asset Protection requirements, internal Asset Protection measures that are developed and an internal audit function and reporting is maintained.  This will require physically and virtually testing systems and policies throughout facilities across North America.

Duties and Responsibilities:

       Develop business strategies to reduce inventory shrinkage.

       Performs regular physical security audits and investigates policy violations, security-related incidents, and shrinkage events.

       Collects information by monitoring security cameras, access control systems and tools, analyzing data reports, and conducting interviews. 

       Maintains physical integrity of our facilities by auditing and monitoring our security systems and processes and, jointly with subject matter experts maintain their functionality. 

       Completes an investigation into any criminal activities that occur at a CTDI facility.

       Investigate inventory loss/shrinkage within a warehouse environment and over the road during transportation from one location to another.

       Support branch operations by conducting an investigation of inventory shortages identified during cycle counting and during physical inventory.

       APM is responsible for preventing financial loss from theft and fraud within CTDI.

       Ability to work in a collaborative environment within multiple levels of the organization as well as externally with customers, law enforcement, etc.

       Support CTDI finance team by investigating internal reports of financial loss.

       Interface and support physical security team with customers.

       Establish a physical security internal audit function.

       Working knowledge of physical and cyber security controls and measures.

       Conducts investigations of potential fraud, waste and/or abuse with a focus on thoroughness and attention to detail, quality, timeliness, and cost control.

• Conducts comprehensive interviews with providers, members, and witnesses to obtain information which would be considered admissible under generally accepted criminal and civil rules of evidence.
• Proactively performs research using the Internet, data analysis tools, etc., to analyze unusual transactions within inventory and finance teams.
• Analyzes data as part of the investigative process using available fraud detection software and corporate resources.
• Prepares and submits investigative reports covering all phases of the investigation.
• Establishes and maintains liaison with public officials, law enforcement and others to obtain assistance in conducting investigations.

Required Skills, Experience & Education

• Associate degree required; bachelor's degree preferred.
• Valid driver's license required.
• Ability to work independently with minimal supervision and manage a high volume of assignments.
• Strong verbal and written communication skills.
• High degree of integrity and confidentiality required handling information that is considered personal and confidential.
• Analytical skills and ability to make reasonable deductions, logical and sequential thinker.
• A minimum of 5 years' experience conducting comprehensive investigations; interacting with state, federal and local law enforcement agencies.

Other Skills:

• Law enforcement experience is a plus.
• Advanced knowledge and experience working on various approaches to fraud, waste, and abuse.
• Working knowledge of Microsoft applications, especially Excel, Word, and Outlook required.
• Working knowledge of access control, CCTV, security systems. Specifically, Genetec.
• Knowledge of available resources (internal and external) to assist in investigations.
• Analyze data, conduct audits, and identify trends to create actionable plans to mitigate risk.
• Maintain confidentiality in matters involving security and/or personnel issues in the workplace.
• Effectively partner with internal customers in evaluating current and future security services, processes, and initiatives.
• Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners.
• Accurately communicate verbally and in written form to a broad customer base.
• Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth.
• Promote and execute security best practices.
• Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensure functionality of all systems.
• Work weekends and/or overnight shifts as necessary

Travel

Up to 25%

Apply today to join our dynamic team!  CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 45 years.  Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.   

This position does not qualify for visa sponsorship.

California Residents Only:

Communications Test Design, Inc. Employee Privacy Notice

Last updated January 1, 2023

This Employee Privacy Notice ("Privacy Notice") describes the collection, use, and sharing of your personal information through the course of your tenure with Community Test Design, Inc. ("CTDI," "we," "us," or "our") and its subsidiaries and affiliates.

 I.      APPLICABILITY OF PRIVACY NOTICE

This Privacy Notice applies to personal information collected from personnel of CTDI. The term "personnel" includes U.S. employees and those that work on a non-permanent basis, such a temporary and contract workers, independent contractors, consultants, and interns.

HIPAA Notice

The information that you provide to us for the purposes of obtaining health insurance will also be subject to each health care providers' HIPPA Notice of Privacy Practices. Our HIPPA Notice which describes our use and disclosure of your protected health information is posted at each work location or you can access it by contacting your local Human Resources representative or ambassador.

II.      COLLECTION AND USE OF PERSONAL INFORMATION

During the course of your tenure with CTDI, we collect personal information about you, as well as personal information related to your spouse, dependent(s), or family member(s) (collectively, "dependents"), where there is a legitimate reason to do so in connection with our relationship with you. To the extent we collect personal information on your dependents, you should inform your dependents that you are providing this information to us and why, and make sure that it is acceptable to them.

Through your tenure with CTDI, we will collect personal information to:

       Administer salary and benefits: We collect from you as well as from governmental entities and benefit providers your identifiers (name, telephone number, physical address, email address (if provided), date of birth, employment identification number, Social Security number, insurance policy number,  driver's license number, state identification number, and passport (if provided)), protected classifications (marital status, age, race, sex, gender, citizenship status, immigration status, disability status (if provided), and veteran status (if provided)), and financial information (bank account and routing number). We use this information to administer salary and benefits, such as medical, dental, and retirement benefits. We also collect from you identifiers (name, date of birth, and Social Security number) of dependents. We use the dependent information to process their eligibility as your dependents for the purpose of benefits.

       Administer reimbursements: We collect, from you, your identifiers (name and physical address), financial information (bank account and routing number), and corporate financial information (CTDI-issued credit card), and details of travel or expenses incurred in connection with your tenure. We use this information to issue reimbursements.

       Career Development. We collect, from you, your identifiers (name) and professional information (federal identification authorizing work in the United States, licenses, credentials, employment history, educational history, resume/CV, disciplinary evaluations, performance reviews, terms and conditions of employment). We use this information to identify, deliver, and track training needs and outcomes, to help with career development, succession, planning, and workforce management and to manage professional requirements, certifications and memberships and to manage relationships with vendors.

       Conduct IT security and management: We collect, automatically, when you use Company systems, electronic network activity information (username, password, IP address, browsing history, search history, websites visited, and interactions with websites). We collect geolocation information (city, state, and country level geolocation data of the IP from workstations, and mobile data) and your business email address. We use this information to ensure compliance with CTDI's policies and procedures, to protect data assets of CTDI, for authentication purposes, and to provide IT support.

       Conduct performance reviews: We collect from you your identifiers (name) and professional information (licenses, credentials, employment history, educational history, and resume/CV). We use this to conduct performance reviews and evaluate personnel for internal opportunities.

       Conduct background checks. We collect both from you and from third-party background check vendors your identifiers (name, date of birth, and Social Security number). We use this information to conduct background checks for employment purposes.

       Create a personnel file: We collect, from you your identifiers (name, date of birth, telephone number, physical address, date of birth, physical characteristics or description, and primary language) and professional information (licenses, credentials, employment history, educational history, resume/CV, disciplinary evaluations, performance reviews, terms and conditions of employment, salary (including retirement accounts, pensions, or insurance coverage), skills, qualifications, experience, travel history, professional/occupational memberships, and time-off work). We use this personal infor...