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Form of workLooking to embark on a rewarding career path with ample opportunities for growth and a comprehensive pay package that supports your lifestyle? Look no further!
We are looking for highly motivated Collections Agents in the Tempe area!
If you're ready to take the next step in your career, apply now!
Job Title: Collections Representatives (Auto Loan Collections)
Pay: $19.00/hourly
Location: Tempe, AZ | Work-from-home flexibility available after just 1 month of training
Schedule: Flexible shifts between 6:00 am - 10:00 pm (with mandatory OT at month-end)
Job Description:
Join our dynamic team as a Collections Agent and play a pivotal role in managing delinquent auto loan accounts. We are actively seeking motivated individuals to fill this essential role in our organization.
Job Duties:
Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g. minimum calls per day, contact percentage, promises/calls ratio and promises kept
Place or receive calls in priority order as established by management
Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay
Navigate and interpret various screens and relay information to clients accurately and professionally
Determine cause of delinquency and best course of action to assist delinquent customer
Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, scratch pad entries, etc. in the collection system.
Required Skills/Experience:
2+ years of Collections experience REQUIRED
A strong, highly motivated and results driven professional
Experience working in a deadline-driven environment
Working knowledge of debt collection legal requirements (FDCPA)
Excellent communication skills adept in negotiation and persuasion.
Please read requirements carefully as we are prioritizing those that meet the requirements.
To Apply for this Job:
Click the Apply Online button, then:
If you are currently registered with CornerStone Staffing, click the login button to add yourself as a candidate for this job.
If you are not registered with CornerStone Staffing, click the Create Account button to complete the application.
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