Do you have high volume call center experience? Do you enjoy working in a fast paced environment? Interested in helping customers fix their past due accounts?
We have your opportunity! APPLY NOW
Location: North Fort Worth
Schedule: **Flexible** To work an 8 hour shift between 8am - 8pm, Monday - Friday
Compensation: $18-21/hr Depending on Experience
Job Details:
Collect payments on live and terminated accounts via phone pay, quick collect and letters using excellent customer service skills
Negotiate payment solutions when the customer needs assistance and follow up when there is pending action required or payment arrangements have expired
Manage a queue of assigned accounts
When customer contact is a challenge, perform skip tracing activities to locate the customer and collateral and assign out for repossession when applicable
Collaborate with internal and external groups to resolve escalated customer issues and/or complaints when needed
Requirements:
High School Diploma or GED
Bachelor's Degree preferred
2+ years of Customer Service and/or Collections experience
Familiarity with the automotive industry is a plus!!
Application Process Includes:
Drug testing
Background check
To Apply for this Job:
Click the Apply Online button at the top of this page, then:
If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.
***Choose Southlake on the online application as your office***
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