- Respond to high volume inbound calls while compassionately handling questions/concerns
- Schedule new patient appointments
- Confirm patient apppointments
- Use trained sales techniques to reach company goals of appointments set and customer satisfaction
- Various duties as assigned by the Call Center Leadership team
2 positions are open
Requirements
Minimum Education and Experience:
- High School Diploma or equivalent required
- Ability to manage high call volume
- Desire to exceed customer service expectations
- Experience working in a fast paced, customer driven environment
- Previous Call Center experience a plus
- Bilingual in English and Spanish a plus
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance