Client Service Trainee

Join our dynamic team at Elite Vision Solutions, a leading consulting company dedicated to delivering exceptional Client Service and fostering professional growth. We are seeking enthusiastic individuals who are eager to kick-start their careers in the Client Services field. As a Client Service Trainee, you'll have the opportunity to learn from industry experts, gain hands-on experience, and contribute to our commitment to excellence.

Responsibilities of our Client Service Trainee:

• Learn and Understand Products/Services: Gain a deep understanding of our products/services to effectively assist clients and provide accurate information.
• Client Communication: Develop strong communication skills to interact with clients to address inquiries, resolve issues, and ensure client satisfaction.
• Training Program Participation: Actively engage in our comprehensive training program, covering Client Service best practices, product knowledge, and effective communication techniques.
• Problem Resolution: Work closely with senior team members of the Client Service team to learn problem-solving techniques and handle client concerns promptly and professionally.
• Documentation and Record Keeping: Maintain accurate and detailed records of client interactions, feedback, and resolutions.
• Collaboration: Collaborate with cross-functional teams to enhance overall client experience and contribute to continuous improvement initiatives.

We look for our Client Service Trainee to possess the following Qualifications:

• Educational Background: Bachelor's degree in Communications, Business Administration, and/or related field of study, or equivalent work experience.
• Communication Skills: Excellent verbal and written communication skills with the ability to convey complex information clearly and concisely.
• Customer-Focused: A genuine passion for delivering outstanding Client Service and building positive relationships.
• Adaptability: Ability to adapt to a fast-paced environment and learn quickly.
• Team Player: Collaborative attitude with a willingness to work closely with team members.
• Tech-Savvy: Comfortable using various communication tools, CRMs, and other Client Service software.

Benefits we offer our Client Service Trainee Team:

• Competitive compensation packages
• Comprehensive training
• Opportunities for career advancement
• Positive and inclusive work culture

Elite Vision Solutions is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Job Type: Full-time

Pay: $38,525.11 - $46,395.83 per year

Benefits:

• Employee assistance program
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Cleveland, OH 44130: Relocate before starting work (Required)

Work Location: In person