Veterinary Receptionist/ Client Service Representative

Animal Clinic Northview, Inc is a 35 doctor, 24-hr emergency, AAHA accredited veterinary practice located west of Cleveland in North Ridgeville. We are seeking a Full-Time Client Service Representative. Hours are 1p - 9:30p with Saturday or Sunday hours and a day off during the week. Previous veterinary clinic experience or small animal health care experience and education highly preferred and minimum 1 year customer service experience required. We provide high quality, compassionate, state-of-the-art animal care.

Applicants must possess:

- Excellent communication skills, both written and verbal

- Able to work independently and as part of a team

- Have some schedule flexibility and available for occasional overtime

- Be highly motivated and well organized with ability to multi-task in a fast-paced environment

- Strong attentive to details

- Be compassionate, a people please and have patience

- Must share in our commitment to deliver exceptional customer service to our clients and the highest quality of care to our patients

- Handle emergency situations calmly and promptly

- Must like and be comfortable around animals

Duties include but are not limited to:

- Greeting and checking in clients and patients and providing information and educating clients

- Rooming clients for doctors

- Billing clients out

- Answering phone lines, computer work, clerical work including filing, assisting clients to their cars with pets and purchases, keep our waiting room clean, stocking exam rooms and
more.

- Being on your feet and active during your shift

- working with pets of various size and weight

- Handling emergencies that come in at anytime

Work is performed in a clinic setting with regular exposure to animals.

We offer excellent benefits including competitive wages, 401K, PTO, medical and more.

Work Location:

• One location

Work Remotely

• No

Job Type: Full-Time

Pay: $15.00 per hour

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)
• Veterinary Receptionist: 1 year (Preferred)

Work Location: In person