Chief Operating Officer

This position provides leadership, day-to-day management and oversight of the organization's clinical and facilities operations. Assists the Chief Executive Officer (CEO) with implementation of the organization's health care plan, program and facility expansion. Provide direct oversight of organizational development, to ensure effective services are administered and provided to the target population and surrounding community. Solicits and reinforces constructive and professional relationships with organizations, companies, municipalities, etc. with which the organization partners and/or sub-contracts with, for the provision of quality health care services. In the absence of the CEO, this position assumes all fiduciary leadership responsibilities normally entrusted to the CEO.
Requirements
General Accountabilities

• In conjunction with the CEO and management, the team participates in the development and implementation of the mission, vision and values of the organization, including high quality, patient focused health care.
• Assist CEO and management team in new clinical program development, ensuring participatory decision-making and appropriate design and implementation.
• Responsible for ensuring program and corporate compliance with primary health care policies and procedures, as well as with those external regulatory bodies such as HCFA, FQHC, HIPAA, OSHA, CLIA and other professional review and standards boards.
• Participates in the development of long-range strategic plans, governance structure and objectives for practice management.
• Ensure staff compliance with the adopted health care plan as it relates to the stated objectives (problems/needs) the organization's clinical goals and the method of achieving the benchmarks listed.
• In conjunction with the CEO, responsible for the development of the plan of operations and coordinating corresponding budgets reflecting the volume, revenues, expenses, staffing and capital needs of the organization.
• Presents, facilitates and leads assigned process improvement events using methods of culture-appropriate team building, team energizing, data gathering and analysis, problem solving, and project management.
• Assists the CEO with facility expansion and property acquisitions/transactions, as well as service mergers.
• Ensures responsible medical supply spending practices helps develop budgets and assures that tracking and inventory of supplies and equipment purchases comply with operating budget.
• Presents, facilitates and leads assigned process improvement events using methods of culture appropriate team building, team energizing, data gathering and analysis, problem solving, and project management.
• Seeks and evaluates process improvement information, materials, and methods to match specific organizational needs as outlined by management, and adapts them to use in the execution of process improvement events.
• Provides event follow-up to monitor the progress of planned improvement implementation to assure timely action, appropriate management support, and achievement of expected benefits. Uses appropriate measurement, analysis and evaluation methods to accurately identify and document process improvements.
• Coordinates with related departments and functions to assure appropriate information flow and understanding of overall process improvement direction.
• Work side by side with executives in developing transformational strategies in the adoption of process improvement and guide staff in the implementation and execution of process improvement tools and methods.
• Assists CEO in oversight of community outreach programs and may represent organization as a member on community outreach committees/groups within the community.
• Actively seeks grant opportunities, assisting in preparation, application submission and ensuring program compliance and administration occurs once the grant is received.
• Resolves problems related to utilization of facilities, equipment and supplies for the organization.
• Participates and ensures the development of organizational guidelines, policies and procedures in accordance with funding source requirements, as well as State and Federal law.
• Attend seminars, training sessions and in-services, to keep current with trends and practices in healthcare administration, as needed.
• Participate in staff, management and provider meetings, as necessary.
• Perform other job related duties, as may be assigned.

• A Masters degree in Business Management with emphasis or Health Care Administration is a plus.
• A minimum of two to five years of progressively responsible administrative experience in the healthcare industry, preferably in a rural or under-served area.
• Thorough knowledge of the theory and practice of organizational management, preferably in a health care and/or not-for-profit environment.
• Must be able to communicate effectively orally and in writing. Previous grant writing experience, a plus.