CBSS Shared Services Operations Manager

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Location:Dallas, TX (full relocation provided, if needed)
Direct the daily operations and coordination of all shop and plant operational activities for the Shared Services division based in Dallas Texas.Managing the activities, budgets, schedules, manpower, resources, KPI reporting, growth strategies, and improvement plans of our industrial shop services which includes the Tube & Weld/Fab shops, Procurement, Shipping & Receiving, Traffic, and Maintenance departments along with their managers and respective teams.
Essential Functions

• This is a high-level management and leadership position. Excellent communication and interpersonal skills are required.
• Must be able to multi-task and respond swiftly to production and plant urgencies Sometimes required availability outside normal business hours including nights and weekends.
• The core responsibility is the delivery of quality products and shop services safely, on-time, on budget and on specification.
• Identify and resolve ever changing manpower or resource shortfalls.
• Coordinate internal and external technical resources to ensure appropriate cost-effective solutions.
• Monitor shop work routinely for proper margin and scheduled deliverables.
• Constantly seek ways to improve margin and efficiency on jobs and projects.
• Provide guidance to direct reports in proper planning of upcoming jobs.
• Review current and future manpower requirements to develop staffing recommendations for the Shared Services Director.
• Determine upcoming employee training needs and execution plans. This includes identification of site-specific training, safety, and insurance requirements.
• Define and implement supervisor training for business development and managerial expectations.
• Determine internal candidates for leadership and succession planning.
• Perform semiannual evaluations of all direct reports.
• Very little recurring travel requirements with a few trips annually to possible leadership and corporate training events.
• Valid Driver's License
• Other duties and responsibilities as assigned by the Director of Shared Services.

Education and Preferred Experience:

• A Bachelor's Degree in Business or a Technical Discipline is preferred, five years' experience in a similar industrial/technical business management position may be substituted, military training a plus.
• Medium to high level computer competency including Outlook, Word, Excel, and Power Point, along with some Salesforce experience and possibly ERP type scheduling routines.
• Basic understanding of boiler industry terminology.
• Good understanding of metal fabrication processes, ASME, CAD drawings, and code welding procedures.
• Strong skills in written and verbal communication
• Demonstrated ability to set and achieve goals with minimum supervision.
• Demonstrated solid teamwork, communication, and planning skills required.

Travel: less than 10% travel
Working Conditions and Hazards:
Work requires regular speed and accuracy operating office equipment.Work requires a considerable variety of steady active physical movement.Typical office conditions.Plant, shop, or field exposure will occur and may offer slightly disagreeable features.Customer plant visits would be rare but may include exposure to site specific hazards and safety requirements.
Benefits of Being a Cleaver-Brooks Sales and Service Employee:
We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, flexible spending account, wellness benefits, life insurance, short term and long-term disability, cash matching 401(k) plan, generous vacation and 11 paid holidays.
Who is Cleaver-Brooks Sales and Service:
Cleaver-Brooks Sales and Service, Inc. (CBSS) is a market leader in providing fully integrated boiler and burner solutions. CBSS offers a full range of capabilities from: new equipment, installation, rentals, retrofits, repairs, parts, and service.We can deliver, install, and upgrade boiler room solutions that reduce overall costs and optimize space. CBSS deliver's the most efficient, reliable, safe, and environmentally sustainable solutions to the marketplace.
This description indicates the general nature of the tasks and responsibilities required of position given this classification.It is not intended as a complete list of specific duties and responsibilities.Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function.The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. This description supersedes any previous descriptions for this position.