Career Development Specialist (Days)

Statement Of Employment Philosophy

Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine.

Functions

Area of Responsibilities

• Provides professional, high quality and timely assistance to clients, community partners, and referral resources.

• Serves as administrator with manager on YouScience software and is able to guide clients through their results to make the most of the information provided. Assists clients in completing other career assessments as appropriate.

• Develops system-wide communications and trainings to recruit participants and referrals for career services.

• Stays abreast of job descriptions, compensation information, competencies, and training requirements for positions within Tanner Health System in order to appropriately guide employees in exploring their options for Career Development.

• Communicates regularly with HR and other leaders to stay abreast of high needs areas within the system.

• Maintains communication and fosters partnerships with Tanner managers and leaders to identify areas of need, identify employees who could benefit from career planning, and to ensure awareness of qualified employees in talent pool for internal growth.

• Maintains in-depth knowledge of internal educational benefits and training content such as tuition reimbursement and LinkedIn Learning, as well as external resources such as scholarship opportunities.

• Maintains in-depth knowledge of labor market trends and developments as well as informational resources for occupational outlook data.

• Serves as point of contact and liaison for new community career pathways partnerships and collaborations.

• Support development of relationships with community partners such as local school systems and colleges and assist stakeholders in creating learning opportunities and mutually beneficial pathways to employment and advancement for students.

• Under direction of manager, provides career guidance services to Tanner employees helping them to explore pathways to create, pursue, and achieve their career goals in the system.

• Prepare and deliver educational presentations related to career services and Career Development information including training presentations related to use of the Career Development tools available.

• Facilitate or co-facilitate educational and or supportive groups related to Career Development.

• Maintains appropriate confidential records of participation and progress of clients and is able to produce reporting of deidentified participation and outcome data and trends.

• Researches special projects and compiles information as needed.

• Inventories and maintains supplies, program materials, and marketing materials related to career services.

• Is proficient in Office software such as Word and Excel, Smartsheets, ADP, Astron Talent Management, EAP software, online tools and resources and accomplishes related productivity tasks accurately and in a timely manner with limited supervision.

• Staff and appropriately refer career services clients for more in-depth career counseling, EAP counseling, or case management as appropriate.

Compliance Statement

Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.

Required Knowledge & Skills

Education: Bachelor's Degree

Experience: Three years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Licenses and Certifications

• NONE REQUIRED

Supervision

No supervisory responsibilities but must be able to function as a contributing member of a team and take initiative around tasks with minimal supervision.

Qualifications

• Excellent customer service and interpersonal skills to work with clients, staff, hospital personnel, and other customers in a professional manner while tactfully navigating complex and highly confidential situations.

• Excellent critical and analytical thinking skills. Ability to interpret and appropriately communicate assessment data to clients and deliver complex information into understandable and actionable components.

• Highly organized with ability to manage multiple internal and external customer relationships as well as manage complex data and information.

• Experience with, and proficiency in word processing, spreadsheets, data base management, graphics, and presentation software.

• Demonstrates excellent written and verbal communication skills.

• Professional appearance and demeanor

• Ability to remain calm and focused during stressful situations.

• Ability to analyze and prioritize workload and to act with initiative with minimal supervision.

• Hold NCDA Certified Career Services Provider credential or be eligible to complete credentialing as a CCSP within one year of hire date.

Definitions

Responsible for Career Development education, guidance, and resource development. Develops and maintains relationships with internal and external community partners and stays abreast of internal and external Career Development information, resources, and trends. This position is supervised by the EAP manager.

Position Responsibilities

Contact with Others: Appreciable contacts as regular part of the job with others outside of the department or organization. Requires discretion and tact to give or get specialized information to perform duties of job.

Effect of Error: Probable errors in information developed independently which may involve continuing adverse effect on the overall operation and major functions of the organization and a substantial loss of organization funds, organization effectiveness, and public image. Work is not generally subject to check. Full and complete access to highly restricted objectives, plans, and programs.

People Management Responsibilities

Supervisory Responsibility: Exercises no supervision, work direction, or instruction of other employees or students

Work Environment/Physical Effort

Mental Demands: Assignment requires planning and arranging own work to reach definite objectives. Applies knowledge of a specific field using several varied procedures or techniques. Solves non-routine technical, treatment, or operational problems under general guides

Working Conditions: Minor - Occasionally involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk and probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials.

Working Conditions Aspects for Immunizations

Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): No

Directly works with Patients less than 12 months of age: No

Physical Effort: Minimum physical effort - Physical demands encountered are those of a typical office job.

Physical Aspects

Bending: Occasional = 1% - 33% of the time

Typing: Frequent = 34% - 66% of the time

Manual Dexterity - picking, pinching with fingers etc.: Not required

Feeling (Touch) - determining temperature, texture, by touching: Not required

Hearing: Frequent = 34% - 66% of the time

Reaching - above shoulder: Occasional = 1% - 33% of the time

Reaching - below shoulder: Occasional = 1% - 33% of the time

Visual: Frequent = 34% - 66% of the time

Color Vision: Occasional = 1% - 33% of the time

Speaking: Frequent = 34% - 66% of the time

Standing: Occasional = 1% - 33% of the time

Balancing: Occasional = 1% - 33% of the time

Walking: Occasional = 1% - 33% of the time

Crawling: Not required

Running - in response to an emergency: Not required

Lifting up to 25 lbs.: Occasional = 1% - 33% of the time

Lifting 25 to 60 lbs.: Not required

Lifting over 60 lbs.: Not required

Handling - seizing, holding, grasping: Not required

Carrying: Occasional = 1% - 33% of the time

Climbing: Not required

Kneeling: Not required

Squatting: Not required

Tasting: Not required

Smelling: Not required

Driving - Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required

Driving - Class C vehicles: Not required

Driving - CDL class vehicles: Not required

N95 Respirator usage (PPE): Not required

Hazmat suit usage (PPE): Not required

Pushing/Pulling - up to 25 lbs.: Occasional = 1% - 33% of the time

Pushing/Pulling - 25 to 60 lbs.: Not required

Pushing/Pulling - over 60 lbs. : Not required