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Form of workJob Description
Help at Home is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support making it possible to keep people comfortably and safely within their homes and communities.Job Summary:The Care Supervisor develops and monitors appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client’s care.
Responsibilities:
- Assigns/ Schedules homecare aides based on the client’s overall needs and Plan of Care.
- Monitors the performance of assigned homecare aides who provide and support patients with personal care to ensure quality service.
- Proactively communicates schedules and changes with clients, home care aides, referral sources, team leads, managers and the branch manager.
- Excellent organizational skills; ability to multitask and manage multiple responsibilities.
- Able to supervise staff and provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
- Strong problem-solving skills; ability to deal with conflict in a professional manner.
- Ability to multitask and manage multiple responsibilities.
- Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
- At least 18 years of age.
- High school graduate or equivalent preferred
- At least one (1) year experience in health care, preferably in home health; two (2) years supervisory experience preferred.
- Basic computer literacy and typing skills.
- Experience with Medicaid, Waiver and Home Healthcare
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
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