Call Center Representative

Call Center representatives project professional, polite, and confident information to our callers by answering questions, and scheduling appointments. The Call Center Representative may handle a high volume of inbound and / or outbound calls to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.