Address
Form of work
SalarySkills
onsite either @ Bellevue, Lincoln, Elmhurst, Jacobi or Metropolitan.
Department Preferences:
- Bachelor's Degree Required.
- 1+ years of related Call Center/payroll experience
- Call center Experience in a health care environment
- Knowledge/experience in customer service delivery
- Strong technology and computer skills
- Proven experience in providing excellent service to customers
- Payroll experience
- Cisco-Finesse VoIP tool experience for inbound/outbound calls
- ServiceNow tool experience for ticket creation
Professional Competencies:
- Ability to prioritize multiple projects and work well under pressure due to the volume and urgent nature of inquiries
- Strong Functional/Technical skills
- Plans, prioritizes and organizes work effectively to produce measurable results
- Strong research, communication, and problem-solving skills
- Ability to deal with demanding customers and escalations
- Excellent written/oral communication
Minimum Degree Required: Bachelor's Degree Required.
Shift Timings: 08:00 AM EST - 04:30 PM EST
Hours Per Day: 8.00
Hours Per Week: 40.00
Days Per Week: 5.00
Job Type: Contract
Salary: From $27.00 per hour
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Call center: 1 year (Required)
- Payroll: 1 year (Required)
- Cisco-Finesse VoIP: 1 year (Required)
- Hospital/Health Care Environment: 1 year (Required)
- ServiceNow: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
