Address
Form of workDo you have 2 years of recent experience working in the medical or insurance industry as well as 2 years of Call Center experience?
If so, this Customer Service Representative position with a surgical center could be a great fit for you!
They have 16 locations in the Fort Worth area, and this opportunity is at their Keller location. As a Customer Service Representative, you'd work in a high-volume Call Center environment within their facility.
This role offers a range of responsibilities: creating patient records, assisting with scheduling appointments and billing, collaborating closely with other healthcare professionals, including doctors, nurses, and administrative staff. You'll play a crucial role in ensuring patients have a great experience.
It's a full-time, temporary-to-hire job that offers a steady work schedule, a full benefits package upon permanent hire and awesome job perks!
Interested in joining a team where you can grow your career? Apply online or give us a call: 469.947.6789
Job Duties:
- Manage incoming calls and correspondence promptly and professionally, resolving issues and answering questions effectively.
- Create patient charts and update patient demographics when necessary.
- Assist with scheduling; verify times with patients; prepare charts, pre-admission, and consent forms.
- Triage phone requests to other departments as needed.
Schedule: Monday – Friday 8:00 am - 5:00 pm
Requirements:
- 2+ years of experience in a medical or insurance industry
- 2+ years of recent Call Center experience
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
Pay: $18.00/hr. based upon experience
- Medical, Dental, Vision
- Virtual Care
- Life, Critical Illness, Accident, Long and Short-Term Disability Insurance
- Identity Theft Protection
- 401(K) Retirement Plan with Employer Match
- Commuter Benefits
- 6 Paid Holidays
Location: Keller, TX (76248)
If you are interested in this amazing opportunity, call our office at 469.947.6789
