Call Center Representative

Job Overview:
We are seeking a motivated and enthusiastic Call Center Representative to join our team. As a Call Center Representative, you will be responsible for making warm calls to potential customers, providing excellent customer service, and promoting our products or services. This is a great opportunity for individuals with strong communication and sales skills to thrive in a fast-paced and rewarding environment.

Duties:
- Make outbound calls to potential customers using provided leads
- Engage customers in conversation to understand their needs and preferences
- Present and promote our products or services over the phone
- Provide accurate information and answer customer inquiries
- Use effective communication and negotiation skills to close sales
- Update customer records in the sales software (e.g., Salesforce)
- Meet or exceed sales targets on a consistent basis
- Collaborate with team members to achieve department goals

Requirements:
- Previous experience in telemarketing, inside sales, or outbound calling is preferred
- Fluent in Spanish is a plus
- Excellent communication and interpersonal skills
- Strong sales aptitude with the ability to persuade and influence others
- Proficient in using sales software (e.g., Salesforce) or ability to quickly learn new software systems
- Ability to work well under pressure in a fast-paced environment
- Detail-oriented with good organizational skills
- High school diploma or equivalent

We offer competitive pay, ongoing training, and opportunities for career advancement. If you are a motivated individual who enjoys interacting with customers and has a passion for sales, we would love to hear from you. Apply now to join our dynamic team as a Call Center Representative!

Job Type: Full-time

Pay: $13.00 - $16.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Call center
• In-person
• Office

Work Location: In person