Call Center Customer Service Representative

Call Center Customer Service Representative
Job Description

About Us:

We are looking for someone eager to work and that can start right away! If you like a dynamic and fast-paced environment, we are the company for you! Hoffenmer is a growing consulting firm located in South Barrington, IL.

Above all, we are a very entrepreneurial, disruptive, and fun company to work for. We are very accorporated, enjoy the risks of expansion, and take on new exciting projects. Don't expect a boring, slow-paced environment at our company. We're all about maintaining an upbeat environment and motivating fun activities throughout the year: trips to Miami, Mexico, Hollywood, boat trips, etc. We highly reward high performers and make working for us fun and engaging.

With a focus on excellence and innovation, we provide unparalleled consulting services to businesses in the logistics and transportation industry. We believe in empowering our employees to be the best they can be, and we're looking for an exceptional Call Center Customer Service Agent to join our team immediately.

Position Overview:
We are currently seeking an enthusiastic and talented Customer Service Representative to join our Call Center team. This is a fantastic opportunity to become part of a vibrant environment that rewards high-performing individuals with weekly bonuses and quarterly company trips to exotic, warm destinations.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a Call Center or Customer Service environment preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task and manage time effectively.
• Strong problem-solving skills and attention to detail.
• Proficient in basic computer applications.
• 45+ WPM typing speed

Perks:

Our office offers a modern setup and lots of perks such as great coffee and espresso, bakery-style breakfast goods, paid lunchtime and free lunches, as well as a 160-inch movie theater setup to enjoy during your breaks. We believe in rewarding our high performers with weekly and quarterly bonuses, commission (on top of your guaranteed base salary), and team trips to exotic destinations like Miami, Mexico, etc. We expect our customer representatives to perform at a high standard, but above all, we believe in giving back to our team. Your hard work will never be unnoticed or unrewarded at our company.

How to Apply:
Message us through Indeed. Stand out. SHOW UP for an interview and start working with us.

Job Type: Full-time

Salary: $20.00 - $23.00 per hour plus commission

Benefits:

• Dental insurance
• Health Insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Experience:

• Customer Service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person