Business Systems Analyst

Pay Range: $6,110.32-6,608.92/month
FTE: 1.0(37.5 hrs/week)
Schedule: M-F 8:30am-5:00pm
FLSA Status: Exempt
Location: The Dalles/Hood River
Mid-Columbia Center for Living (MCCFL) is a recovery-oriented, trauma-informed service provider for persons with serious mental illness, addictions and Intellectual/Developmental disabilities. MCCFL seeks to become consumer-involved, consumer-engaged and consumer-driven. MCCFL furthermore seeks to increase its trauma-sensitive services through participation in the community-wide adaption of The Sanctuary Model over the tri-county (Hood River, Wasco and Sherman) area. The employee must embody principles of recovery, consumer-involvement and trauma-informed care as demonstrated in prior work experience, daily attitude and professional behaviors.
General Statement of the Position:
The Business Systems Analyst role coordinates multiple projects and information analysis processes by using proven methods within the systems development lifecycle such as analysis, design, implementation, and maintenance of data systems for the agency. The ideal candidate will play a crucial role in optimizing our organizational processes, leveraging technology, and enhancing the overall efficiency and effectiveness of our services. This position works closely with agency leadership in developing effective solutions to improve business operations and enhance insights using decision support systems. Working with key stakeholders, this position uses data management concepts and processes to ensure that critical data is fit for its intended purpose. The Business Systems Analyst is responsible for managing ongoing integrity of existing data and building workflows to quantify the impact of agency goals on business or clinical outcomes, service, and value.
Essential Responsibilities of the Position:

• Collaborate with key stakeholders to gather, analyze, and document business requirements related to operational processes, systems, and technology solutions.
• Responsible for writing logical queries to retrieve data based on requirements provided by stakeholders
• Translates compliance and reporting requirements into data reports that can be provided to state, payor, and other regulating agencies
• Regularly updates and maintains documentation on processes for all regulatory compliance requirements
• Conduct thorough assessments of current workflows and systems to identify areas for improvement, streamline processes, and enhance operational efficiency.
• Creates training documentation and provides training in the effective use of technical systems within the agency
• Ability to work with a diverse set of stakeholders from both technical, clinical, and business backgrounds; translating complex details into relatable information for the stakeholders
• Assists in the development of quality controls to ensure accurate data reporting mechanisms
• Provides recommendations to streamline data capture methods and ensures quality data capture controls are in place
• Acts as a resource for programs for information, analysis, and training to measure effectiveness

Job Specifications Any combination of education and experience that demonstrates the ability to perform the position’s essential responsibilities is qualifying. This might typically include:

• Bachelor’s degree in a relevant technical degree AND three (3) years’ professional experience in business and systems analysis.
• Experience working with database management systems or electronic health records is preferred.
• Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370.

Other Required Knowledge, Skills and Abilities:
Knowledge: Knowledge of the basic principles of systems analysis and design; knowledge of hardware and software systems and components; knowledge of programming and computer hardware and software; knowledge of the techniques and procedures of software and network support; knowledge of PC word processing, database, spreadsheet, and PC based MIS, WANs, LANs including configuration and maintenance.
Skill: Skill in the use of electronic health records and reporting systems; skill in the use of other standard office software.
Ability: Ability to detect, analyze, and resolve computer software and network problems; ability to provide clear and useful instruction and training; ability to identify and monitor potential operational malfunctions; ability to install and maintain computer software and hardware; ability to learn and utilize computerized data collection systems in use at the agency, including data entry and extraction; ability to prepare and maintain accurate reports; ability to maintain a strong service orientation and to work effectively on multiple projects; ability to use good professional judgment within the scope of the position; ability to maintain confidentiality; ability to organize and execute work effectively under the pressure of time-sensitive deadlines; ability to speak before groups of various sizes; ability to work with grace and good humor under pressure; ability to work cooperatively with other departments; ability to communicate effectively, both orally and in writing; ability to establish and maintain harmonious work relationships with consultants, contractors, community partners, consumers, and with co-workers at all levels of the organization.
Leadership Received:
This position works under the supervisory leadership of the IT Director. 
Leadership Exercised:
Supervision of other employees is not a normal responsibility of this classification
Physical Demands:

• While performing the essential duties of this job, the employee is regularly required to use office automation that requires fine manipulation, grasping, typing and reaching. The employee may be required to sit or stand for several hours at a time, depending on environment and need. This position may occasionally be required to lift up to 20 pounds, and to kneel, reach, bend or squat.
• The employee may be infrequently required to lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, peripheral vision, distance vision and the ability to adjust focus.

Work Environment:
This position is based in an office environment with normal office environmental factors.  Regular travel within the tri-county is required; infrequent out-of-area travel is also required.  As such, the incumbent must have a valid driver’s license or otherwise possess access to another mode of reliable transportation.
 

MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at 541-288-4359 or email hr@mccfl.org.

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