Address
Form of work
SalaryInitial Posting Date:
02/22/2024Application Deadline:
03/06/2024Agency:
Oregon Housing and Community ServicesSalary Range:
$6,268 - $9,472Position Type:
EmployeePosition Title:
Senior Business Systems Analyst (ISS7) - Limited DurationJob Description:
Oregon Housing & Community Services
Senior Business Systems Analyst – Limited Duration
Information Systems Specialist 7
Remote
Oregon Housing and Community Services (OHCS) is looking for a highly qualified Senior Business System Analyst with the ability to support the design, implementation, and administration of a customized system of record (SOR) platform for the OHCS Disaster Recovery & Resilience section and its multiple programs for recovery and resilience that involve information technologies through business and technical requirements. If this sounds like the career challenging position you have been seeking, then we want to hear from you and apply today!
OUR COMMITMENT TO EQUITY, DIVERSITY, & INCLUSION
OHCS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Our Vision is that all Oregonians can pursue prosperity and live free from poverty.
Our Mission is to provide stable and affordable housing and engage leaders to develop integrated statewide policy that addresses poverty and provides opportunity for Oregonians.
Our Core Values: Collaboration – Compassion – Equity – Integrity – Leadership – Transparency.
IMPORTANT INFORMATION
- Working Condition: Remote > This position can be fully remote with some requirements for in-person meetings. You must be living in the United States to qualify for remote work.
- This position is Limited Duration (LD), full time, and represented by SEIU.
- This LD position is a workload position with the possibility of becoming permanent depending on funding. Anticipated closing date is 06/30/25. The position may close earlier depending on program timelines.
- This recruitment will be used to establish a list of qualified applicants to fill the current vacancy and may be used to fill future vacancies as they occur.
- This position requires both a resume and a cover letter, the cover letter will need to address the desirable attributes listed in this job posting.
WHAT YOU WILL DO
The person in this position will support the design, implementation, and administration of a customized system of record (SOR) platform for the OHCS Disaster Recovery & Resilience section and its multiple programs for recovery and resilience that involve information technologies through business and technical requirements elicitation and validation, development and refinement of business processes, development and execution of testing and plans, configuration of the SOR, and creation and maintenance of system documentation.
The SOR platform will be used for the implementation of a variety of recovery and resilience programs. Within the system, OHCS Recovery & Resilience will design at least: public intake portal, system architecture for a unique applicant record, automation for system processing of eligible applicant files, protocols for standardized external contact to applicants within the system, and interface with OHCS accounting systems including batch payment processes and vendor setup.
This position will work closely with key OHCS staff, local, state, federal, and community partners to develop the business requirements for all the recovery programs run through the SOR. This position will play a critical role in (unless another development model is used) the Agile sprint cycle employed to design and refine the operations of the SOR. This position will be responsible for managing access to the SOR including login credentialing, user setup, and coordination with OHCS IT or Oregon Department of Administrative Services (DAS) project managers and protocols.
The position will lead development of business processes in collaboration with DRR, other OHCS teams impacted by DRR programs as well as local, state, federal, and community partners. As programs launch, the work may evolve to periodically include a detailed review of business processes, controls, and constraints, focusing on needed changes or identified opportunities. Often these changes are related to new legislation, updated security considerations, changing technology architecture, efficiency opportunities, or shifting business environments. This work involves frequent, complex communication with business leaders and subject matter experts. This work may include business process modeling, procedure documentation, customer journey analysis, flowchart creation, etc.
For testing, this position will develop and/or consult on an overall testing plan detailing the schedule, resources, tasks, defect prioritization and handling, entry and exit criteria for testing including pass/fail criteria for the overall system. The position will write test scenarios and cases and coordinate with DRR and IT teams to develop program-specific and technical scenarios and cases. This position will manage testing and testers to support execution of all test scenario and cases identified to ensure business needs are met both internally and externally.
This position will also support ongoing configuration of the SOR system. As ongoing configuration of the SOR occurs, the position will update system documents to match the new configuration of the system. This involve ensuring alignment with the SOR’s configuration, system documentation, and user documentation.
The Business Analyst plays a key role in the identification of technology solutions that involve researching industry products, peer implementations, enterprise standards, and agency architecture. Solution appropriateness and availability is often informed by statewide contracts, security limitations, budgets, and architectural conformance.
The Business Analyst will support development of business cases, project charters, project plans, and other required documentation. This work often occurs in collaborations with internal partners such as the agency procurement office, IT, and the Project Management Office (PMO) as well as with external partners such as the Enterprise Information Services (EIS).
The Business Analyst works closely with the Senior Manager for Business Systems and Reporting to ensure all system and reporting needs are met for DRR, IT, Data and Research, across other OHCS divisions, and with local, state, federal, and community partners.
MINIMUM QUALIFICATIONS
Six (6) years of information systems experience. OR
(An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
AND
four (4) years of information systems experience. OR
AND
four (4) years of information systems experience. OR
A Bachelor's degree in Information Technology, Computer Science, or related field
AND
two (2) years of information systems experience. OR
Master's degree in Information Technology, Computer Science, or related field may substitute for all the above.
To request a copy of the position description, please contact:
HCS_HR.Solutions@HCS.oregon.gov
DESIRED ATTRIBUTES
The most competitive candidates will possess the following attributes, experience, and knowledge:
- Expertise and demonstrated experience in business analysis, including business process modeling, procedure documentation, customer journey analysis, flowchart creation, requirements development, etc.
- Experience developing, implementing, testing, enhancing, and supporting systems including a grants management or similar system is preferred.
- Experience in IT project management and/or certification in Project Management Body of Knowledge (PMBOK) best practices is preferred.
- Expertise and demonstrated experience in technology solution analysis, including procurement processes, market research, product testing, etc.
- Expertise and demonstrated experience in project planning, including the development of business cases, project charters, and other project planning documents.
- Expertise and demonstrated experience in vendor and relationship management, including contract administration, procurement, Service Level Agreement (SLA) monitoring, etc.
- Expertise and demonstrated experience with complex communication, coordination, and collaboration with technical and non-technical staff, partner agencies, and agency.
- Demonstrated awareness of race and social justice, including the ability to positively influence equity, diversity, and inclusion in the workplace.
WHAT’S IN IT FOR YOU
You will become part of an innovative and strategic group of professionals and enjoy a competitive salary and benefits package!
- A positive environment that offers opportunities for career growth and cross-training.
- An agency that supports and encourages work/life balance and overall wellness.
- Generous benefits packageincluding, employer-paid health insurance, vacation, and sick leave, eleven paid holidays, three paid personal days, flexible spending accounts, and an employer contribution retirement plan (PERS).
- The posted salary range is the total possible range for the classification. Candidates are screened through a Pay Equity process that evaluates various factors. Please see thePay Equitywebsite for more information.
RECRUITMENT TIMELINE
*These dates are approximate and may change. *
- Recruitment Closes: 03/06/24
- Recruiter Screening for Minimum Qualifications: On-going
- Hiring Manager Screening for Requested Skills: On-going
- 1st Round of Interviews: Week of03/18/24
- 2nd Round of Interviews: TBD if needed
- Anticipated Start Date: 04/01/24
APPLICATION GUIDANCE AND REQUIREMENTS
- Current State of Oregon employees: Apply via your employee Workday account.
- External applicants: View thisapplication instructional video. A PDF is also available byclicking here.
- REQUIRED: Attach your most up-to-date Resume. Please ensure your Workday profile matches your submitted resume.
- REQUIRED: Attach a Cover Letter that demonstrates how you meet the “Desired Attributes” for this position.
- A Cover Letter that does not meet the required criteria will be graded as ineligible.
If you have questions about the job announcement, or need an alternate format to apply, please contact the HR Solutions Inbox at:
HCS_HR.Solutions@oregon.gov
WHO WE ARE
Oregon Housing and Community Services (OHCS) is Oregon’s housing finance agency. We provide financial and program support to create and preserve opportunities for quality, affordable housing for Oregonians of lower and moderate income. Our vision is that all Oregonians can pursue prosperity and to live free from poverty. Across Oregon, housing has emerged as a paramount concern. The lack of available housing, high rents and high home prices are driving rapid increases in housing instability and homelessness. The data is clear: too many Oregonians are without a safe, stable, and affordable place to call home.
OHCS is placing a greater emphasis on strategic planning and the way we invest our resources. Recently, we have restructured, refocused, and reimagined our agency. Our work has led to an increased emphasis on data, research, and customer service. We are carrying that effort forward with the
Statewide Housing Plan
. The plan articulates the extent of Oregon's housing problem and what we can do to address it. OHCS committed to the Housing Stability Council and our stakeholders that the plan will be responsive to the needs of the state.OHCS released its
2022 Progress Report
to update the agency’s significant progress in meeting the goals outlined in the 2019 Statewide Housing Plan. We are now more than halfway into the five-year plan.To learn more about Oregon Housing and Community Services, visit our website:
https://www.oregon.gov/OHCS/pages/index.aspx
DISASTER RECOVERY & REILIANCE
The Oregon Department of Housing and Community Services (OHCS) has established a new division to manage recovery from major disasters. The Recovery & Resilience section will administer long-term state and federal grants to benefit disaster survivors and impacted communities in Oregon. Primarily, the division is recovering from the major disasters that occurred during Labor Day Weekend of 2020 when fires caused the loss of nearly 4,200 homes in the state. The Oregon Legislature allocated $150 million in specific wildfire recovery along with substantial affordable housing funding which will be applied to disaster impacted regions, and the federal government is expected to allocate resources to the recovery as well. OHCS has set aggressive goals to replace as much of the lost housing as it possibly can, and to provide a comprehensive recovery for individuals impacted by the fires. This division is a key function of OHCS and will develop innovative business practices within the agency through the administration of multiple CDBG-DR programs for recovery and resilience including HARP, HOP, IHA, PIER, and others. Under the CDBG-DR grant, DRR plans to carry out multiple Substantial Action Plan Amendments (SAPAs), which will likely result in significant program changes, the addition of new programs, and the development of updated and/or new policies and reporting requirements.
WANT TO KNOW MORE? LET US HELP YOU!
- If you need a reasonable accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please send your request toHCS_HR.Solutions@hcs.oregon.govand include the job requisition number.
- The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review theClassification and Compensationpage for more details.
- Please save a copy of this job announcement for reference as it may not be available to view after the job closes.
- Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification.
- Work Authorization: OHCS does not offer visa sponsorship now or in the future. If hired, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States.
- Veteran’s Preference: Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website:Veterans Resources. NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.
APPENDIX
Emails
- HCS_HR.Solutions@hcs.oregon.gov
Links
- Application Instructional PDF
- Application Instructional Video
- Benefits Information
- Classification and Compensation Page
- OHCS Website
- Oregon’s Statewide Housing Plan – Halfway Progress Report
- Oregon’s Statewide Housing Plan – Full Plan
- Pay Equity
- Public Employees Retirement System (PERS)
- Veterans Resources
