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SalaryJob Summary
Directs the day-to-day business operations of the hospice program. This includes playing a significant role in managing both the revenue cycle and long-range planning efforts. As part of the leadership team, the Business Operations Director-Hospice supports the organization's culture, the mission and the cornerstones of the hospice program.
Essential Function
1. Acts as a contact for all staff, prospects, community organizations, government agencies and the public with the Hospice Director. In the absence of the Hospice Director, acts as agency administrator in charge.
2. Supervises, directs, and motivates all department heads, supervisors and staff. Maintains superior orientation, training and morale. Ensures orientation and training programs are effectively executed.
3. Develops annual operating and capital budgets in conjunction with the Hospice Director. Maintains budget accountability to the Hospice Director, aggressively anticipates and minimizes negative budget variances and deficits. Continually explores means of revenue enhancement and expense reduction.
4. Collaborates with Talent Acquisition in managing promotion, retention and termination activities ensuring that they are consistent with patient care goals and staffing matrices.
5. Collaborates with department heads in the establishment and negotiation of vendor contracts. Maintains database of vendor, and physician contact files.
6. Ensures that required pre-billing documentation including, all data for EOB, is submitted by field staff and uploaded by Team Assistants in a timely, accurate, and efficient manner.
7. Maintains records related to the hospice program state license, Medicare and Medicaid Certification, CHAP accreditation and any renewal and/or update process to maintain licenses, certifications and accreditations.
8. Assists the corporate office in maintaining hospice liability, property, fidelity, compensation, insurance policies and packages; renewals annually.
9. Institutes reporting mechanisms and controls to realize maximum fiscal efficiency consistent with patient care goals.
10. Rotates as AOC on call duties.
Education and Experience
Bachelor's degree in business administration or other related field preferred. Minimum five years operations experience required; or equivalent combination of education and experience.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Orange, CA 92867: Relocate before starting work (Required)
Work Location: In person
