Business It Analyst

About the Department
At Novo Nordisk, we want to make a difference. For nearly 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on life-changing careers, and the opportunity to help improve the quality of life for millions of people around the world.
In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our legacy Injectable Finished Products (IFP) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At IFP, you'll join a global network of manufacturing professionals who are passionate about what they do.
What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance - effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 12 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance - reimbursement up to $10,000 annually
• Life & Disability Insurance
• Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.
Position Purpose
Responsible for the operation, maintenance, administration, & improvement of selected IT systems & platforms. Ensures IT data systems are available, capable, & accessible so that IT systems operate at the speed of business processes & analyze data quality in real time (IS Mgt, business continuity, & IT support).
Accountabilities

• Leads/assists in data analysis developing data process solutions (data acquisition, transformation & load solutions), & information delivery solutions catering to various informational needs of Novo Nordisk
• Improve site capability to provide quality to all business processes by analyzing & improving the flow of information (into, out of, & through), including, but not limited to: Project Mgt, IS Mgt, & core processes
• Provide user & technical support to the site. Acting as the liaison between program offices in DK & Clayton & as the site's primary point of contact & subject matter expert (SME) on: PRISM, SAP; POInT (OEE System), PAS-X (MES system), Chemical Weighing, Tray Labeling, & other production related IT systems, as assigned
• Analyzes user requirements & improve existing systems or recommend & implement new technologies to meet customer needs (VOC) & add value to all business processes (IT Governance, Project Mgt, & IS Mgt)
• Utilizing Remedy, facilitate problem identification, tracking & resolution with program offices in DK
• Coordinate & oversee software upgrades & releases to applicable systems
• Provide training on system use. Interface with business users in understanding systems & provide resolutions to system related issues & discrepancies
• Act as a catalyst to recommend improvements in system performance & functionality. Drive the site's super-users of applicable systems through implementation of best practices, problem resolution & assistance, training & new employee orientation
• Follow all quality, safety & environmental requirements in the performance of duties, including compliance with FDA regulations & guidelines as they relate to computer-based information systems
• Provide solutions, which are aligned with site strategies & comply with the company's architectural & operating standards & requirements
• Other accountabilities as assigned

Required Qualifications

• BS in IT, CIS/related field or Equivalent (experience + education) 3-5 years

Desired Qualifications

• Knowledge of FDA regulations & guidelines as related to computer-based information systems
• Experience with software development concepts, including knowledge of at least one programming language
• Thorough understanding of the NNPII business processes, IT processes & PRISM & SAP
• Excellent troubleshooting skills; can identify root cause of a problem & determine appropriate solution
• Demonstrated skills in identifying & leading small to medium scale improvement projects
• Possesses & applies a broad range of expertise of principles, methods, practices, standards, procedures & compliance requirements of a particular business function in designing & developing complex IT solutions
• Preferred experience or familiarization with technologies including: Oracle, MS SQL, SAP &/or PRISM
• Excellent organization & communication (written & verbal) skills
• Project Management, Project Implementation

Physical & Other Requirements

• Ability to work hours necessary to support continuous operations
• Interface with all business units to obtain/relay information
• Develop robust business relationships & contacts with outside vendors & contractors
• Limited overseas travel (15% or less)

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
Novo Nordisk requires all new hires to be fully vaccinated against COVID-19 prior to the first date of employment. As required by applicable law, Novo Nordisk will consider requests for reasonable accommodation.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.