Business Intelligence Analyst, Globe Life Field

Delaware Sportservice is hiring a Business Intelligence Analyst to join our team at Globe Life Field in Arlington, Texas. As a Business Intelligence Analyst, you will be responsible for utilizing data and analysis to drive informed decision-making and operational excellence. You will execute revenue-generating projects and new ways of analyzing the business to support long-term strategic planning efforts at each of our locations. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.   

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Delaware North operates concessions, suites, catering, premium dining, and retail management at Globe Life Field, home of the Texas Rangers since the park opened in 2020. We manage concession stands at the 40,300-seat stadium with a menu offering classic stadium food options, and an ample supply of vegan options.

• Conduct consistent and robust analysis to identify key insights from transactional level sales data sourced from point-of-sale systems and other sources  
• Create data visualizations, dashboards, and reports using Tableau to communicate key performance indicators for internal and external reporting purposes   
• Seek out and understand the core client and guest needs and assist in creating action plans to respond strategically to these opportunities  
• Work with the enterprise data teams to execute analytics projects that support all revenue-generating efforts including pricing and price optimization processes and strategies 
• Assist in the creation and rollout of value-added programs, platforms, initiatives, and processes to enhance and build client relationships 

• Bachelor’s degree in business, mathematics, engineering, or related field; master's degree preferred  
• Minimum of 3 years of experience in business analytics, Business Intelligence, or a similar function, working in a high volume, fast-paced environment; preferably in the hospitality or sports industry 
• Proficiency in analytics and predictive tools such Advanced Excel and R, data warehousing tools such as SQL 
• Experience with statistical modeling or predictive analytics experience
• Proven business experience in the industry with broad experience in domestic and, Business Intelligence and marketing technology, revenue.  
• Experience in setting sales strategic direction and annual and long-term planning to achieve business result 
• Must be authorized to work in the US without sponsorship.