Business Consulting Manager

Picture yourself building a successful career at a company that has been awarded “Madison Best Places to Work”. Work alongside other talented, driven individuals to help fast growing organizations and mid-size companies enhance productivity, improve efficiency and grow profits.

goVirtualOffice is an award winning, Top 10 Oracle NetSuite Solution Provider with over 17 years of experience helping companies with the selection, implementation and successfully expand their CRM, ERP, Accounting and Ecommerce solutions.

We offer a Managed Application Services plan called Boost, where we offer ongoing support to our implementation customers. Our Boost department helps nurture our customers to utilize NetSuite through strategic implementation of modules and new software capabilities. The Business Consulting Manager manages the customer relationship, leads solution design for additional functionality while leveraging functional consultants to support new initiatives.

The ideal candidate has experience in ERP implementations or practical usage of ERP software through real business experience. They would enjoy the challenge of working through complex business scenarios and the nurturing aspect of a long-term relationship with dedicated customer list. Practical business experience in Supply Chain, Warehouse/Distribution, eCommerce, Light Manufacturing is highly recommended.

If you are a technically minded, business savvy problem solver, who can think quickly and change gears to meet the needs of our growing roster of business clients, then we want to hear from you. This is a permanent, full-time professional position and it is a terrific place to work.

Key Responsibilities Include:

• Evaluates client needs, defines requirements and solutions that support key business processes.

• Daily ERP/NetSuite activities include requirements gathering, workflow analysis, system design, setup, configuration, general consulting, data mapping/conversion, custom report development, testing, training and support.

• Responsible for identifying exceptions. Participates in process engineering and solution design.

• Contributes to the overall success of projects. Ensure projects delivered fit the client’s business requirements and need.

• Grows strong client relationships throughout organizations.

Ideal Candidate Qualifications:

• Bachelor’s degree or equivalent experience.

• Requires 2+ years of ERP consulting and industry experience.

• Previous consulting experience with the following applications is a solid predictor of success: NetSuite, Microsoft Dynamics Family, Sage Family, MAS Family, QuickBooks, Siebel, Oracle, SAP, PeopleSoft, JD Edwards and other comparable ERP Solutions.

• Seeking ERP candidates with expertise and experience in any of the following areas: Manufacturing, Distribution, Finance/Accounting, Ecommerce and Integrations.

• Strong operational, business process and/or accounting experience is required as relates to ERP solutions.

• Excellent understanding of business practices as related for any of the following: Accounting (AR, AP, GL, Banking), CRM/Salesforce (Leads, Opportunity, Proposal, Forecasting), Inventory Management, Sales & Purchase Order Management, Marketing Campaigns and Web Presence (ECommerce, Shopping Carts, Websites).

• Strong understanding of ERP data structures and processes.

• Excellent written/verbal communication and interpersonal skills.

• Ability to handle a variety of different projects simultaneously, and capable of managing multiple deadlines. Ability to take direction and work independently.

• Results-oriented with self-confidence, perseverance and a high sense of urgency.

• Great attitude, goal driven and team player.

• Creative and resourceful, self-starter that thrives on working in a fast-paced environment.

We continually search for candidates who share our beliefs and values. Common traits that we admire include:

• Thrives in a Dynamic Environment: Adapts seamlessly to changing priorities and embraces challenges in the ERP ecosystem.
• Self-motivated and Takes Initiative: Demonstrates proactive problem-solving, ownership of work, and the ability to inspire and motivate others.
• Data-Driven and Results-Oriented: Utilizes data to inform decisions, measures impact, and consistently delivers successful outcomes.
• Continuous Learner: Possesses a growth mindset, readily acquires new skills, and stays current with industry trends.
• Collaborative and Communicates Effectively: Fosters strong relationships with colleagues, communicates clearly and concisely across diverse audiences.
• Customer-Centric: Obsessed with exceeding customer expectations and delivering exceptional experiences.
• Tech-Savvy: Demonstrates proficiency in relevant software and technologies, embracing digital transformation and innovation.
• Values Diversity and Inclusion: Champions a culture of inclusivity, respects and appreciates diverse perspectives and backgrounds.