Job Description
Duties and Responsibilities:
- Gather, review, evaluate, and analyze data and various key metrics to assist in the development of process improvement plans and/or project plans.
- Draft written documents ranging from budget proposals to organizational structure changes to workload management.
Plan, execute, and monitor any number of program and program support activities, special events, and projects. - Assess business functions, key performance indicators, and technologies to identify
current and to-be state through mapping and analyzing various processes to improve the overall effectiveness - Facilitate or support strategy or design sessions to define or validate a process or solution approach and devise conceptual business models and frameworks
- Liaise between various internal and external offices and units to identify and communicate findings and plans with key stakeholders and project managers
- Maintain documentation regarding projects, processes, and/or operations to include but not limited to management and governance of data and technology portfolio
- Actively assess options for process improvement and collaborate with project managers and cross-functional teams in the developing process improvement recommendations
- Propose new technologies and develop communication and training plans for new data tool rollouts
- Other duties as assigned
Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
Bachelor’s Degree in a related labor category field such as business, finance, or accounting from an accredited college, university, school, or educational institution that has been accredited by accrediting bodies or organizations recognized by the US Department of Education.
Six years recent and relevant experience as a Business Analyst.
Proficiency with MS Office Professional Suite to include Word, Outlook, PowerPoint, and SharePoint.
Advanced knowledge of MS Excel to include generating formulas, VLOOKUPs, and developing pivot tables.
Ability to provide favorable credit history
Knowledge, Skills, and Abilities:
- Familiar with industry technology systems to gather data and solve problems to include but not limited to Excel, Visio, SharePoint, Power BI, Jira, survey tools, etc.
- Ability to write concisely and comprehensively to summarize requirements or process improvements.
- Strong organizational stills, structured thinker, attention to detail, and ability to learn new systems and technologies.
- Must have excellent oral, written, and customer service skills.
- Resourceful and able to devise creative solutions to identified issues or areas for improvement.
- Strong process and process improvement orientation along with analytical and critical thinking ability.
- High level of professional ethics and integrity.
- Strong collaborator