Senior Business Configuration Analyst

About BriteCore
BriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry. With the BriteCore Software Platform, insurers easily administer policies, manage billing and claims, rapidly configure new products, and access detailed reporting and analytics in an all-in-one core system, including agent and policyholder portals.
Trusted by over 90 insurers across North America, BriteCore's award-winning policy administration solution enables midsize Carriers and MGAs to efficiently manage their insurance operations and effectively compete with the largest insurers. We love great technology and insurance and it shows in every aspect of our solution.
This is a fully remote based role and candidates must be located in the US.
Summary
BriteCore is seeking a Senior Business Configuration Analyst (BCA) to help drive our rapid growth. You will be managing complex client implementations, specifically configuring products/rates in our Property & Casualty (P&C) insurance policy administration system (PAS) to deliver value to clients. To ensure success, you must be able to review and understand our clients' insurance manuals/rates, translate the contents into requirements, and configure them into our platform. If you are a problem solver, love to manage projects and build new things, and enjoy partnering with clients, we'd like to chat with you.
What you'll do

• Project manage and own the success of smaller 4-6 month implementations, overseeing project initiation, planning, execution, and closure
• Fully comprehend insurance materials, including policy and rating manuals, underwriting guidelines, and other information pertinent to insurance activities
• Analyze client materials uncovering risks for potential problems/issues (such as missing, unclear, or contradictory data and/or information)
• Configure and test P&C insurance products with ratings using client data, internal tools, and basic Python programming, ensuring accuracy and efficiency
• Research, troubleshoot and problem-solve configuration issues
• Collaborate with cross-functional teams, clients, and stakeholders to define and drive project scope, objectives, and deliverables
• Facilitate effective meetings, ensuring actionable outcomes and decisions with clear follow-up communication
• Train clients to validate the completeness and correctness of the configured products and rates and to use and configure our PAS software
• Work collaboratively with our clients and build strong relationships
• Up to 30% of domestic overnight travel is required for this role

What you'll bring

• Bachelor's Degree in Computer Science, Management Information Science (MIS), Business or related field
• 5+ years of experience leading complex implementation projects

• 5+ years of experience configuring P&C personal and commercial lines/products/ratings for Home, Farm, Umbrella, BOP, and Auto, in a PAS solution
• 5+ years of experience as a Business Analyst interpreting P&C insurance manuals rates, and operational information and creating product configuration requirements
• 2+ years of experience coding in Python
• Experience creating complex P&C rating structures
• Proven ability to manage customer relationships, set expectations, and persuade customer engagement
• Superior organizational skills and a strong attention to detail
• Critical thinking skills
• Excellent verbal and written communication skills
• Scrappy, comfortable working in a fast-paced startup environment and learning as you go

Bonus points

• Experience using a programming language like Python or JAVA to develop lines and/or rating structure in a PAS
• Experience working at a startup company
• Extensive experience analyzing and/or configuring personal auto products in a PAS
• Experience using project management solutions like Wrike
• PMP or similar project management certification

Life at BriteCore
We take pride in our dynamic, diverse team, unified by shared values of community, integrity, grit and impact. We love what we do and the people we do it with, which is why we welcome every individual, provide them with equal opportunity irrespective of their race, color, national origin, religion, age, gender identity, sexual orientation, veteran, disability or any other legally protected rights that one has.
We offer great benefits including: medical, dental, vision, 401K (with company match), disability coverage, unlimited PTO, fully paid parental leave and more.