Address
Form of work
SalaryResponsibilities:
- Serve as the frontline representative for our brand, addressing customer inquiries, concerns, and requests in person, via phone, email, and chat as necessary.
- Provide accurate and timely information about our products, services, and contracts.
- Assist customers in resolving issues, troubleshooting, and ensuring a positive resolution to their inquiries.
- Maintain a high level of professionalism and empathy while handling customer interactions.
- Document customer interactions and feedback, contributing to ongoing process improvements and product enhancements.
- Collaborate with cross-functional teams to escalate and resolve complex customer cases.
Qualifications:
- Previous Customer Service experience preferred, but not required.
- Excellent communication skills: verbal is necessary.
- Strong problem-solving abilities and a proactive attitude.
- Patience and empathy when dealing with customer concerns.
- Ability to multitask and work in a fast-paced environment.
Benefits:
- Competitive wage.
- Opportunities for professional development and growth.
- Supportive and collaborative work environment.
If you're enthusiastic about providing exceptional Customer Service and being an integral part of our brand's success, please apply today. We are committed to creating an inclusive and diverse workplace.
Job Type: Full-time
Pay: $850.00 - $1,100.00 per week
Benefits:
- On-the-job training
- Professional development assistance
Experience level:
- 3 years
- No experience needed
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person
