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Form of work
SalaryGuest Service Agent | Front Desk
First impressions are vital to our business. A welcome greeting and smile sets the tone for the guest experience!
What are we looking for?
- Customer Focus
- Dependability
- Accuracy
- Productivity
Primary Responsibilities
- Register guests and assign guestrooms
- Thoroughly understand and adhere to proper credit and cash handling policies and procedures
- Complete same day reservations and future reservations
- Process guest check-outs
- Assist guests throughout their stay and communicate guest concerns to correct department
- Use proper telephone etiquette and process future reservations
Qualifications
- Prior Hotel Front Desk experience is a plus
- Some flex schedule required
- Clear professional and personable communication with our guests
- Hotel experience preferred
Job Types: Full-time, Part-time
Pay: $9.00 - $10.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- On call
- Overnight shift
- Overtime
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Required)
- Customer service: 1 year (Required)
- Hospitality: 1 year (Required)
- Front desk: 1 year (Required)
- Phone etiquette: 1 year (Required)
Work Location: In person
