- Exceed customer expectations by providing highest possible service quality to customers.
- Optimize branch transactions, increase sales and decrease costs.
- Optimize staffing productivity to assume best use of all resources.
- Responsible for strong growth within designated Geographical area and maximal utilization of business potential.
- Continuously strive for high productivity, competitive efficiency and best quality.
- Fully adhere to all defined ISO policies and standards and to local law.
- Responsible for P+L including activities in the field of accounting, financial controlling and strategic planning.
- Prepare yearly local budget including, investments and staffing.
- Develop and expand customer relationships together with sales.
- Responsible for Implementation and Maintenance of standardized processes, structures and systems according to corporate guidelines.
- Responsible for management of all personnel and HR matters including staff training and planning in cooperation with Human Resources (HR).
- Ensure company's Code of Conduct is fully enforced and followed by employees.
- Accompany Sales calls as needed.
- Financial Management: AR; AP; FSL.
- Operations Management.
- The incumbent will directly and/or indirectly supervise up to 50 employees.
- Good strategic and planning skills, ability to translate strategy to operational plan and execution.
- Proven track record in people management and leadership skills (strong knowledge and experience in Recruitment/Selection/Training/Development Coaching/Conflict Management/Performance Management).
- Good communication skills (open and confidential communication style).
- Strong decision-making capabilities and high accountability.
- High result orientation and customer focus.
- Ability to integrate and coordinate efforts/resources across functions and boundaries.
- Act as a role model in accordance with Corporate Values.
- Excellent organizational skills.
- Excellent written and verbal skills.
- Strong computer skills including Microsoft Office suite.
- Detail oriented, able to multitask and meet deadlines.
- Self-motivated, able to work on a team and independently.
- Bachelor Degree preferred.
- Minimum five years’ work experience in the freight forwarding industry; prefer 10 years.
- International languages a plus.
- Ability to utilize MS Office Products.
- Proven experience in air / ocean / logistics / Supply Chain Management (SCM).
- Knowledge about markets & competitors, about trends & challenges for our industry.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.