Duties and Expectations:
- The position is an internal customer contact position via in-person, phone, or email and is a full-time on-site office position.
- Prepare all reports and reconciliations to post adjustments to the internal database and affiliated accounting systems.
- Assist daily data entry/batch processing by answering questions.
- Administer daily revenue payments, which include preparing reports, researching reconciliation problems, reconciling payments, and creating and making corrections.
- Reconcile Wells Fargo Bank transactions by comparing Bank Deposits received with Central Count Facility (CCF) deposits sent.
- Organize and file CCF Daily Activity Summary reports.
- Verify, make changes and/or delete transactions from parking database system.
- Review email report requests to respond to general and specific email requests timely.
- Research unidentified payments and direct personnel to process payments properly.
- Gather data and complete monthly Accounts Receivable reports for monthly parking, special events, banquets, and credit card vs cash revenue reporting.
- Review completed AR reports, organize and file all reports and paper copies daily/monthly/annually.
- Record Cash Out values and reconcile those values against Skidata reports.
- Reconcile all cash and credit card transactions for all business units.
- Generate invoicing reports and send to concerned contacts for all special event no matter where they are held within the MPLS Parking system.
- Generate surface lot credit card reports and ecommerce reports for other teammates to enter daily.
- Generate Weekly Event Reports for operations management.
- Generate Batch Deposit Lists for parking notices and night box transactions.
- Reconcile prepaid validation requests against payments received.
- Ensure all files are correctly imported into the database for the data entry clerk.
- Perform daily parking reconciliations following written procedure.
- Bring forward ideas on how to improve existing processes and procedures.
- Ability to understand and implement new processes/procedures.
- As needed front desk/receptionist back up
- Complete special projects and reports for General Manager, Accounting Manager, and City of Minneapolis personnel.
- The successful candidate must be able to perform the above-listed duties satisfactorily.
Qualifications Required:
Listed below are the basic knowledge, skills and abilities determined to be essential. Reasonable accommodation will be made for persons with known disabilities to perform the essential functions.
- Education / Experience:
- High School Diploma or GED is required.
- MS Office, including Intermediate Excel, Word, and Outlook
- Accounts Collection experience.
- Demonstrated ability to complete the functions of the position at a high level.
- Ability to complete duties while performing in a high-volume setting.
- Organization and attention to detail is critical to the candidate’s success.
- Excellent analytical and problem-solving skills.
- Excellent customer service, phone skills,
- Working Hours and Reporting for Duty as assigned.
- Position requirement is to be in attendance and working during office hours, Monday through Friday from 8:00 AM to 5:00 PM.
- Language Skills
- Must possess the ability to read, write, speak, and comprehend instructions, policies & procedures, and training material in the English language.
- Mathematical Skills
a. Requires strong mathematical and reasoning skills.
- Appearance Staff are required to maintain a neat, clean well-groomed appearance.
- Physical demands (Reasonable accommodations will be made)
- Sit for extended periods.
- Work with a computer for extended periods of time.
- Be able to lift boxes of paperwork less than 40 lbs. regularly.