At Blink, the front desk role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They consistently go above and beyond and you can’t help but smile when you see them. In addition to working the front desk, we are looking for an enthusiastic team member to assist our marketing efforts. This individual will have creative control over email campaigns, Facebook, and Instagram outreach.
FRONT DESK RESPONSIBILITIES:
- Greet every member and guest with enthusiasm and a smile
- Tours potential members around the club with the goal of signing up the person for a membership
- Answer phone calls in a professional and energetic manner
- Execute all opening/closing operational procedures to ensure the club runs smoothly
- Handles members requests and concerns with a sense of urgency
- Actively participates in ensuring the club is spotless
- Signs members up for their startup sessions with Blink Personal Trainers
- Facility opens at 5am Monday-Friday and 7am Saturday-Sunday
- Facility closes at 10pm Monday-Friday and 6pm Saturday-Sunday
- Create marketing plan to increase followers and outreach in the surrounding area; including but not limited to engagement across Instagram, Facebook, and Mailers.
- Participate in regular meetings with Club Manager, President and corporate marketing to maintain alignment on all initiatives
- Design marketing templates and content in line with the Blink brand
- Creative control over social media platforms, sponsor posts for broader outreach with manager approval
- Regularly promote events happening in the gym and local community
- Highlight members of the team and facilities to increase retention
- Engage with community to foster partnerships with local organizations (i.e. event sponsorship, flyers with club offerings, events in-house)
- Enthusiastic, energetic, friendly and personable
- Excellent verbal and written communication skills
- World class customer service skills
- Works hard, multi-tasks and a problem solver
- Passion for the Blink brand
- Familiar with Canva, MailChimp,
- Complimentary Blink Membership
Blink Fitness Evanston is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Blink Fitness Corporate.