Billing/Credentialing Specialist

About The Memorable Practice

The Memorable Practice is a Virtual Practice Management Agency specializing in supporting Mental Health Professionals & Group Practices.

Our mission is to empower Mental Health Professionals to build private practices with memorable client experiences, impactful team experiences, less stress, more vacation days, and 6-7 figure Income!

Our Values:

• This is a HUSTLE free zone - We don’t believe in working ourselves to the bone
• Rest, Relaxation, & Luxury are essential
• We believe that an excellent work ethic, serenity and joy can coexist
• We believe that you can serve clients at a high level without sacrificing dignity
• We encourage curiosity and asking questions
• This is a safe space to be yourself - authentically
• We encourage innovation and allow space to challenge the norm
• We encourage creative thinking and problem solving
• We respect and encourage individuality

About The Role

We’re looking for a Billing & Credentialing Specialist to join our memorable team. This role is an integral part in providing the excellence our clients deserve and therefore requires a great deal of responsibility, organization, and experience. We need someone who is passionate about implementation and detailed execution of billing related tasks.

Responsibilities May Include:

• Daily Patient Billing
• Submitting & tracking insurance claims
• Resolving denied claims
• Appealing claims when necessary
• Accurately entering client billing information into EHR systems
• Working collaboratively with Practice Manager & Clinicians to ensure accurate coding and billing
• Following up with patients via email/phone regarding outstanding balances
• Maintaining up-to-date knowledge of billing codes, regulations, and requirements for mental health services
• Conducting Monthly/Quarterly billing audits
• Keeping patient billing accounts accurate & up to date
• Sending invoices, statements & superbills
• Contacting insurance companies to follow up on claims and get information on patient accounts
• Managing insurance credentialing, recredentialing, and contracting process for clinicians and practices
• Verify patient insurance benefit eligibility and copay amounts
• Creating & Updating Standard Operating Procedures related to Billing & Credentialing services
• Submitting weekly billing reports
• Maintaining client confidentiality and adhering to HIPAA regulations
• Attending regularly scheduled team meetings

Systems We Use:

Asana, Slack, Zoom, Flodesk, Canva, GSuite, Dubsado, Loom, Zapier, Airtable

Systems Our Clients Use:

Squarespace, Zoom, Asana, GSuite, Zapier, IvyPay, SimplePractice, TherapyAppointment, JotForm, Availity, Headway, Lyra, Alma

About You:

*** This position is for you if...

• You are organizationally brilliant, highly detailed and process-oriented
• You enjoy working from home and are looking for a role you can grow in and a company you can stay with long term
• You're a SPONGE for learning new platforms
• You speak up if you see a problem or realize there's a more efficient way (You don't just make it work, you make it better!)
• You thrive in a fast paced work environment
• You know how to manage your time and work independently but also enjoy collaboration
• You are resourceful - meaning you know when to Google it but also know when to just ask for help
• You are already set up as an independent contractor (TIN, Invoicing Process, etc.)
• You have a passion for working with others and being collaborative
• You are self-sufficient and internally motivated
• Desire to support Mental Health Professionals in their missions to provide excellent quality of care to their clients
• You are willing to work with a growing business
• You have experience with billing, CPT codes, and mental health private practices
• You are comfortable with numbers and processing financial information
• You have the ability to utilize electronic health record (EHR) systems and online insurance portals

*** This position is NOT for you if...

• You’re afraid to speak up and lead!
• You're full of excuses on why you're missing deadlines
• You DON'T take constructive criticism well
• You don't have the bandwidth to take on more clients (we're looking for someone who wants to grow with us and be here for the long haul!)
• You don't have AMAZING attention to detail
• You tend to be last minute and have a "just get it done" attitude instead of "make it great”
• Client satisfaction and customer service is NOT a priority for you
• You don't like talking to people (via Slack, Email, and Zoom/Google Meet)

Time Commitment & Compensation:

• This position is a subcontractor role starting with 10 hours per month at $20/hr with plenty of room for growth
• HIPAA Training Provided
• Schedule can be flexible, as billing duties can primarily be done at anytime. There will be some hours required during typical business hours Monday-Friday (Eastern Time zone) in order to contact insurance companies and coordinate with other team members and clinicians.

Apply Here: https://airtable.com/appg7oHmmN2u7jt7b/pagjimTyhT2OTpYlB/form

We will be reviewing applications and scheduling interviews on a rolling basis so don’t wait to apply!

Job Type: Contract

Pay: From $20.00 per hour

Expected hours: 2 – 5 per week

Benefits:

• Flexible schedule
• Referral program

Schedule:

• Choose your own hours

Work Location: Remote