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SalaryWe are the first impression of the businesses we service. At Answering Service Care, we prioritize the customer experience for every interaction we engage. We support thousands of service based businesses such as Lawyers, Doctors, Condominiums, Plumbers etc...
We are looking for a talented individual to join our Billing team. As an Accounts Receivable/Billing Specialist, you embrace the mission of our team; working together to ensure that our clients receive a world class customer service experience. A Billing Specialist is responsible for, but not limited to, handling client inquiries, inbound and outbound payment collection and processing, managing account details within multiple company systems.
Open shifts:
- 9am – 5:30pm Monday – Friday (Must be flexible for training)
Our Expectations:
- Be friendly and caring
- To members of our team, our clients and our community
- be attentive to small details
- Meticulously document activities in systems for case management and accounts receivable
- be dependable, dedicated and accountable
- Prioritize workload and meet project deadlines
- be curious, communicative and confident
- collaborate with internal teams to solve problems
- Engage with team members in other departments to address unresolved customer grievances
- Achieve the following goals
- Ensure to complete all time sensitive emails or calls received throughout the day
- Collaborate with your team to reduce aging billing and service suspensions
- Post or process all payments that were authorized to be submitted
- Leave each day happy, motivated and challenged!
