Billing Clerk

Metro Sales Inc. is a Document Solutions and Managed IT Services provider. Metro Sales has proven itself as a leading business solutions provider. While we remain solid in our core values, we are experiencing a rapid yet exciting growth like never before. Whether you're a customer with a single machine or large enterprise with a networked fleet of systems, Metro Sales provides technology, products, supplies, services and consultative know-how to help you achieve your business goals.

Metro Sales is currently looking for a Billing Clerk to join our Burnsville or St. Cloud Billing team. It is a great opportunity for someone interested in contributing to the overall success of a team! This employee will prepare maintenance contract records and produce accurate and timely invoices for billing purposes, provide administrative support and communicate effectively to internal and external customers.

What You Will Do:

• Review billing contract data from customer sales order and enter specific contract terms into contract record of billing system to set up maintenance agreement.
• Answer and respond to email or telephone inquiries with internal or external customers re: rates, procedures or billing inquiries.
• Review billing queue daily to check for meter readings, ensure billing accuracy and resolve discrepancies in order to process contract billing.
• Process contract rewrites to make adjustments to existing maintenance agreements.
• Process contract rewrites to make adjustments to existing maintenance agreements.
• Calculate and prepare special billing spreadsheets with excel to present to customer.
• Run e-views to target specific billing criteria, i.e., above and below grids, expired contracts, etc.
• Prepare profitability or special reports as assigned.
• Perform other related duties as assigned.

Required Skills:

• Knowledge of administrative and clerical procedures
• Excellent use of Microsoft Office Software including e-mail, word processing and spreadsheets
• Ability to work in a fast paced, multi-tasking environment.
• Ability in identifying and resolving internal and external customer problems
• Strong interpersonal, communication & verbal skills
• Ability to analyze data and process information accordingly with attention to detail
• Ability to choose the right mathematical methods or formulas to solve a problem
• Ability to concentrate on a task over a period of time without being distracted
• Ability to organize daily activities of self and to work as a team player
• Ability to be careful with detail and thorough in completing tasks.
• Ability to deal with accepting criticism and dealing calmly and effectively with high stress situations.

Qualifications:

• High school diploma or equivalent required; Associate or Bachelor's degree.
• 1-2 years of office or industry experience with previous customer service experience helpful.

What We Offer:

• Paid Time Off
• Medical Insurance
• Dental Insurance
• Generous 401K and Profit Sharing
• Employee Stock Ownership Plan (ESOP)
• Life Insurance
• Student Loan Repayment Plan (SLRP)

Metro Sales Vision:

We firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who enjoy the entrepreneurial thrill of invention and who enjoy working as a team to create a satisfying outcome for our customers.

At Metro Sales, we celebrate our differences and are an Equal Opportunity Employer. We will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other protected status.