Autodesk Cad Trainer & Technical Support Specialist

#NowHiring #TechnicalSupportSpecialist
Job Title: Autodesk CADTrainer & Technical Support Specialist
Contract: 12 Months
Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India.
An Autodesk CADTrainer & Technical Support Specialist Job in Wilmington, NC is currently available through Belcan. In this role you will Create and update training materials for Autodesk software, with a focus on Inventor, AutoCAD, and Vault. If you are interested in this role, Apply Today!
Job Description:
Location:
The position is based in Wilmington, NC, Concord, NC, Hickory, NC, or Winston-Salem, NC with opportunities for working remote partially.
This role will be supporting OFC locations in NC, including Wilmington, Charlotte, Hickory, Winston-Salem. Ideally Client wants a candidate to be located near one of these cities. The 10% travel would be between these locations with initial training in Wilmington to start. The remote/on-site percentage would be 50/50 but will fluctuate depending on the business needs.
Non-exempt
Benefits: It is recommended that employers include a general description of any health or compulsory benefits for compliance with Pay Transparency laws.
Job Title: Autodesk CADTrainer & Technical Support Specialist
Job Summary:
We are seeking an experienced Autodesk CADTrainer & Technical Support Specialist for a contract position. This role involves providing training and Technical Support for Autodesk software, with a focus on Inventor, AutoCAD, and Vault. The ideal candidate will possess a minimum of 5 years of experience using Autodesk applications, strong CAD expertise, proficiency in Autodesk software, excellent communication skills, and the ability to provide first level Technical Support to CAD users. This position includes developing training materials, conducting training sessions, assisting with technical inquiries, collaborating with engineering staff to meet their CAD training needs, and managing user accounts and performing routine audits.
Key Responsibilities:
Training Development:
Create and update training materials for Autodesk software, with a focus on Inventor, AutoCAD, and Vault. Develop customized training plans and modules tailored to the specific needs of individuals and teams.
Training Delivery:
Conduct in-person and virtual training sessions for individuals and groups. Ensure that training sessions are engaging and effectively convey CAD skills.
Individual and Team Support:
Offer one-on-one coaching and guidance to individuals and teams working on CAD projects. Provide support for best practices and troubleshooting CAD-related issues.
1st Level Technical Support:
Provide technical assistance to CAD users, addressing questions and common technical issues related to Autodesk software and CAD systems.
User Management:
Create new user accounts and perform audits as necessary.
Assessment and Feedback:
Assess the progress and skill development of trainees through tests, exercises, and project evaluations. Provide constructive feedback and recommendations for improvement to trainees.
Stay Updated:
Keep current with the latest features of Autodesk software and industry trends, incorporating them into training materials and sessions.
Documentation:
Maintain records of training sessions, attendance, and trainee progress. Generate reports and feedback for management on the effectiveness of training programs.
Customer Relations:
Collaborate with engineering staff to understand their CAD training needs and customize programs to meet their requirements.
Qualifications:
 Minimum of 5 years of experience using Autodesk applications, particularly Inventor, AutoCAD, and Vault.
 Previous experience as a CAD Trainer or in a similar role is highly preferred.
 Strong communication and presentation skills.
 Ability to adapt training methods to various audiences.
 Excellent problem-solving skills for CAD-related issues.
 Strong organizational and time management skills.
 Familiarity with training and presentation tools.
 Patience and a passion for helping others develop CAD skills.
 Knowledge of WordPress is preferred.
Location: Wilmington, NC
Zip Code: 28405
Keyword"s: #Wilmingtonjobs; #TechnicalSupportSpecialistjobs;
Start Date: Right Away
#ZR
Belcan is a global supplier of engineering, technical recruiting, and IT services to customers in the aerospace, industrial, and government sectors. Belcan engineers" better outcomes through adaptive and integrated services-from jet engines, airframe, and avionics to heavy vehicles, chemical processing, and cybersecurity. Belcan takes a partnering approach to provide customer-driven solutions that are flexible, scalable, and cost-effective. Our unique capabilities have led to continuous growth and success for 63+ years. We are a team-driven Equal Opportunity Employer committed to workforce diversity.