AddressProvides comprehensive case management for individuals at risk of or living with HIV. May include advocacy, risk reduction education and counseling, and providing emotional support to individuals engaging in or at risk of engaging in sexual and substance use behaviors, including sex work, intravenous drug use and other behaviors that increase risk of harm. Facilitate regular support groups for consumers. Will include routine HIV testing and Mobile Health Center (MHC) collaboration. Will involve field work including home visits and accompaniments as needed. Expectation For this position is that time will be spent 60% of time completing case management requirements and 40% focused on MHC requirements.
· This is a full-time position located in New York City at Project Street Beat (offices in Brooklyn and the Bronx), within PPGNY Region One.
o Region One - NYC + Nassau County
New York, Nassau, Oneida, Kings, Queens, Richmond, and Bronx
DUTIES AND RESPONSIBILITIES (WEIGHTED & WITH DETAIL)
Program and Office Support (55%)
· Determines individual’s eligibility for case management and other PSB services;
· Responsible for conducting and documenting PSB intake, risk assessments and reassessments, service plans and ongoing services;
· Provides emergency concrete services including but not limited to food, transportation and accompaniments to necessary services;
· Intervenes with clients by educating them about the risk of HIV/AIDS, the need to protect themselves through the use of various risk reduction strategies, and provides them tools and information on proper usage;
· Provides ongoing case management including; risk reduction counseling regarding sexual and substance use, linkages to medical, social and supportive services, referrals for housing and related services, follow-up/reengagement, accompaniments and home visits;
· Facilitates support groups and group-level interventions.
· Participate in regular outreach and recruitment events on the Mobile Medical Health Center (MHC) at a minimum of twice a week. Participate in engagement and education of priority populations regarding HIV Counseling and Testing, PrEP, and access to health care and other supportive services such as Opioid Overshoe Prevention training and the distribution of ESAP (Expanded Syringe Access Program)
Administrative Team Coordination (10%)
· Accepts individual and joint responsibility for and participates in departmental efforts to comply with all organizational and quality assurance guidelines, and all applicable government regulations;
· Enter complete required data into required data systems within 48 hours of completing a service, current PSB data systems include but are not limited to EPIC Efforts to Outcomes (ETO) and eShare.
· Works effectively with volunteers, PSB Health Promoters, trainees and temp agency personnel.
· Work collaboratively with the HIV Prevention Specialists, Case Managers, Patient Navigators and Health Promoters to engage, enroll and facilitate services: HIV Counseling and Testing, PrEP, Seeking Safety, Overdose Prevention training and harm reduction services
· Meet monthly service delivery goals
· Maintain all PSB equipment. Including but not limited to cell home ad laptop
Budgetary/Statistical Support (10%)
· Accountable to meet all policies and procedures for service delivery and documentation;
· Accepts individual responsibility for program spending (e.g, program supplies, meals, etc.), distribution of incentives and documentation, according to the spending plan and PSB Incentive Distribution Policy.
Customer Service Responsibilities (15%)
· Arranges for the provision of health services for clients either through the program's Mobile Health Center, other PPGNY health centers, or through referral to other providers.
Human Resources (5%)
· Completes all responsibilities according to established protocols, policies and standard practices in the areas of ADA and regulatory compliance programs such as HIPAA.
Special Projects (5%)
· Performs other educational and experience related duties as required.
CORE COMPETENCIES
· Mission: A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice;
· Equity values and competencies: A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems;
· Equity values and competencies:Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility;
· Patient-facing equity competencies: Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience.
REQUIRED SKILLS/ABILITIES:
· Excellent organizational skills and attention to detail;
· Proficient in Microsoft Office Suite or similar software;
· Excellent written and oral communication skills;
· Must be comfortable utilizing public transportation.
QUALIFICATIONS
· Minimum Bachelor’s degree or CASAC. Minimum 1 year in case management services.
· Sensitivity to cross cultural issues
· Familiarity with social services.
· Familiarity and comfort with harm reduction model.
· Strong interpersonal skills.
· Preferred experience working with issues such as homelessness, criminal justice system involvement, HIV/AIDS, substance use and mental health issues;
· Preferred knowledge of health care delivery system and public health benefit programs;
· Preferred: 3 years in case management, including 1 year in HIV specific services. Previous experience running groups.
· Familiarity with PSB centered communities
· Able to maintain confidentiality and HIPAA compliance.
· Fluent in Spanish and/or other languages preferred.
PPGNY's benefits package includes:
Generous PTO and holiday schedule
Medical, dental and vision coverage options for you and eligible dependents
FSA, HSA, Commuter pre-tax reimbursement funds
Short and Long Term Disability, Free Basic Life and AD&D
401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment
All positions at PPGNY require:
Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.
Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our 28 health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically-accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.
At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.
PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.
