Associate Cloud Engineer

About OneView Commerce

OneView Commerce has pioneered retail digital transformation by bringing headless commerce to the store tech landscape. The OneView Digital Store Platform's feature-as-a-service transaction engine enables retailers to rapidly scale digital innovation and interactions at every point of contact. From store pickups and next-gen point of sale to line busting, pay at curb, and last-mile engagement, OneView empowers commerce — anywhere. Unlike legacy store systems, OneView significantly reduces regret spending while increasing speed to innovation with our cloud-native, API-first architecture that empowers retailer control at every touchpoint. Australia Post and Molton Brown are among the global retailers revolutionizing digital engagement with OneView Commerce. 

As we lead initiatives that continuously transform retail technology, our teams are committed to agile development principles and best practices driven by Scrum Methodology.  Inherent in everything we do, Scrum is used by all teams at OneView to add focus, clarity, and transparency. As a member of the OneView Commerce team, you will help shape the future of disruptive retail technology. We look for self-directed and self-confident team players who embrace dynamic environments and are passionate about bringing the best technologies to the market. Join OneView as we work with global thought leaders to innovate—everything.

Position Summary

OneView Commerce is seeking an Associate Cloud Engineer to join our DevOps Team. In this role, you will improve, automate, deploy, and administer cloud-based software solutions for enterprise-level global retail customers. You will collaborate with cross-functional teams of engineers, architects, and product managers to ensure the scalability, reliability, and performance of the platform, enabling us to deliver exceptional user experiences to our rapidly growing customer base. You will also manage initial response and root cause analysis of incidents that are created through our customer support portal and manage production support requests.  

Responsibilities

• Manage and support the setup and administration of cloud-based applications and infrastructure
• Monitor cloud systems operations to detect potential problems
• Maintain the integrity of data backup and archive processes
• Perform initial response and root cause analysis of incidents that are created through our customer support portal and manage production support requests
• Security and integrity of the production and development environments security policies
• Ensuring Disaster Recovery plans are kept up to date and tested against our security policies
• Implement and manage automation tools to improve the velocity and quality of development lifecycle 
• Provide technical direction, expertise, and guidance to team members
• Lead complex projects/programs that require multiple areas of expertise and cover a broad range of applications
• Collaborate with development teams to maximize efficiency and improve velocity bottlenecks 
• Deploy software solutions for global retail customers

Skills and Experience

• Bachelor's Degree in Computer Science or related field.
• 1-3 years experience in Cloud engineering, IT Operations, Networking Administration.
• Demonstrated experience managing live software solutions for enterprise customers.
• Fundamental knowledge of Cloud Computing providers and systems.
• Experience with Python, Javascript / Typescript, and/or shell scripting.
• 1-3  years of Amazon Web Services (AWS) experience, certifications a plus.
• Strong troubleshooting and critical thinking skills. 
• Excellent organizational skills, deadline and detail-focused.
• Excellent communication skills.
• Knowledge of Agile methodologies (e.g. Scrum). 

Additional Skills and Experience

• 1+ years experience with Linux server management
• 1+ years experience with networking administration
• Experience with other Cloud providers (Azure, Google Cloud Platform, IBM Cloud, etc.) 
• Core security proficiency in one of the following: Offensive/Red Team, Defensive/Blue Team, AppSec, or Threat Intel. 

• Demonstrated knowledge of OSI and TCP/IP models, web protocols, and related security practices.

• Understanding of encryption concepts and implementation. 

Benefits

• Become part of a talented and growing team in a dynamic, high-growth industry. 
• Work with a company that's delivering disruptive technology to retailers.
• Help forward-thinking retailers transform the shopping experience and elevate their brands.
• Competitive salary and benefits package includes medical, dental, life insurance and more.
• 401K matching program. 
• Flexible vacation policy and a winter break (company-wide week off between Christmas and New Year)

Company Overview

At OneView Commerce, we focus on building and developing a strong team that does great work and has fun doing it! We work globally as a leading provider of digital commerce systems for leading retail thought leaders. Our management team of industry veterans has experience in all aspects of software development, delivery, sales, and marketing.

OneView Commerce is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Candidates must be authorized to work in the U.S. 

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.