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Form of workSince 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.
Essential Duties and Responsibilities: - Assist other Analysts in supporting project tasks (tracking?risks, actions, issues and decisions as well as meeting minutes) using appropriate tracking tools. - Assist Project Managers, management, or other team members with tracking, reporting, and/or presenting project information. - Assist in the scheduling, coordination, and implementation of quality assurance activities as requested. - Develop requirements documents. - Assist with user acceptance testing Minimum Requirements:? - Bachelor?s Degree in related field. - 0-3 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree.
Job Summary
This position will serve as a key member for the Standardized Operations and Analytics (SOA) Program Management Office (PMO). The SOA goal is to bring common understanding, standardized processes and efficiency to Maximus operations through data analytics, effective solutions, project management disciplines and consistent best practices adoptions.
The Business Associate Analyst is a key member of the operations team supporting data management, client reporting, process engineering, quality control, and problem resolution. The Business Associate Analyst will ensure effective and consistent implementation of MAXIMUS projects by SOA activities by: (1) Support project implementations and ongoing operations by providing best practice guidance to projects and project managers (2) support project implementations to meet contractual requirements; (3) support ongoing improvement efforts of project management and implementation discipline. (4) Manage the creation and publication of SOA Standards, including best practice guides, tools, and templates.
This position is remote, requiring travel up to 50%.
Essential Job Duties
? Independently develops and implements modeling and evaluation processes to determine the effectiveness of current operational activities
? Manage SOA communications, SOA library and SharePoint site
? Create analytics from Capture on forecasting resource needs
? Conducts statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues
? Designs and implements process improvements that enhance customer service and optimize business operational efficiency and quality
? Creates, analyzes and delivers customized reporting for both internal and external audiences
? Develops high-quality communications suitable for clients
? May serve as critical client interface
? Maintains an extensive working knowledge of broad spectrum functional areas at a single site or multiple sites
? Perform other duties as assigned by leadership
Education and Experience Requirements
? BA/BS with concentration in Business, Operations Research, Management Information Sciences, Public Policy or related fields from an accredited University
? Excellent organizational, written and verbal skills
? Strong computer skills, including intermediate to expert Excel skills to expert Excel skills level of MS Office, Microsoft Project Management, and SharePoint
? Background in statistical analysis and reporting
EEO Statement
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We?re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
