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SalaryRole and Responsibilities:
- Assists with the Quality Audit Process for monthly and periodic case, staff and/or peer reviewer audits.
- Collaborates with team members to collect and analyze data.
- Uses graphs, infographics, and other methods such as a SaaS to visualize data.
- Structures large data sets to find usable information and establish key performance indicators to measure the effectiveness of business decisions.
- Works with Management and other associates to identify areas of success as well as opportunities for improvement.
- Creates presentations and reports based on recommendations and findings.
- Creates reports for internal teams and/or external clients as needed and requested.
- Participates in quality improvement activities.
- Participates in staff and/or client meetings and telephone conferences, as needed.
- Participates in the orientation and training of new staff as appropriate.
- Participates in the Quality Management Program.
- Serves as an Ad-hoc member of the Quality Management Committee.
- Performs other related duties, as assigned.
Education, Training and Experience:
- A bachelor’s degree in a relevant discipline, such as computer science, information technology, mathematics, statistics or business analytics
- Excellent computer skills in Microsoft Office applications
- Thorough working knowledge of Power BI SaaS preferred
- Excellent communication, organizational and prioritization skills
- Excellent typing and proofreading skills
- Ability to work effectively in a team environment
- Detail oriented
- Excellent critical thinking skills
Physical Demands:
- Must be able to both speak clearly and hear, as frequent use of the telephone is required
- Must have sufficient close-vision capabilities and use of hands in order to perform computer tasks
- Must be able to sit for extended periods of time
- Must be able to work under conditions of occasional stress in order to meet deadlines
