Salesforce Cpq Business Analyst

JOB DESCRIPTION:

 

The Salesforce CPQ Business analyst will focus on Salesforce CPQ features and be responsible for working on the Quote to Cash process within SFDC and third-party integrations. This role will require extensive hands-on Salesforce CPQBusiness Analyst experience. This resource must have excellent functional and Business analyst skills to deliver a seamless client interaction while effectively working with cross-functional teams. Collaboration with the Business teams and Development teams to analyze business requirements and transform them into a requirement specification document. Ability to be flexible and proactive to facilitate a quick response to changing project requirements and customer objectives, and meeting global goals successfully. 

 

RESPONSIBILITIES: 

 

●     Should be able to analyze business requirements around quoting workflows (bundle configurations, product selection, pricing, quote approval workflows etc) and be able to recommend better business and systems processes.

●     Translate business requirements into detailed functional specifications and oversee the build activities to deliver integrated solutions from the design stage to a production deployment with a focus on SFDC best practices. 

●     Create and maintain detailed functional & training documentation for requirement specifications. 

●     Prepare & conduct end user demos for CPQ feature roll out. 

●     Provide system administration support of customized Salesforce applications, user permissions, security settings, custom objects, and workflow. 

●     Understanding of Salesforce Sales Cloud functionality and experience with Salesforce CPQ required. 

●     Experience with quote-to-order processes with knowledge of Product/ Bundle setup, Product rules, Price rules, Pricing, Discounting, and Quote templates. 

●     Experience with WebServices Process Builder, Workflows, Formulas, Flow and Assignment Rules and Advance Approvals. 

●     Working knowledge of SFDC integration is strongly preferred.

 

EDUCATION AND CERTIFICATION: 

 

●     Bachelor's degree in Computer Science, Math, or related field 

●     Salesforce Administrator or Salesforce CPQ certification preferred 

●     Minimum 5 years’ experience working on the Salesforce CPQ & Salesforce platform in general