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There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Becoming the best airline is an adventure. And our Pricing & Revenue Management team is providing fuel for that journey by ensuring that we maximize our ticket revenue on every single flight across our network – both domestically and internationally – while giving our customers various product offerings for their travel. By analyzing market trends and forecasting consumer demand, this team works hard to ensure we are selling the right number of tickets at the right price to optimize our revenue and run a profitable airline.
Key Responsibilities:
Associate Analysts / Analysts are placed into either Pricing or Revenue Management. Pricing defines price points based off customer’s willingness to pay and the competition. Revenue Management forecasts customer demand and sets overbooking levels.
- Analyze trends in bookings, revenue and market dynamics
- Assess demand patterns and competitive landscape
- Segment customers based on market conditions
- Develop fare structure/demand forecast to optimize revenue
- Plan seasonal strategy for holidays and peak travel periods
- Communicate department strategy, working with other collaborators
First Year Expectations:
- Onboarded as part of a class of new hires
- Paired with peer mentor throughout training
- 6+ weeks of training with department leaders; graduate to market management
- Shadow PRM peers in cross functional teams (RM vs Pricing) and meet Commercial division peers (Network Planning, Sales, Marketing)
- Department DEI Mentorship programs and listening sessions offered
- Participate in community service and social events
Your Career:
- Lateral and promotional opportunities to experience different fields and market teams
- Serve as a mentor to new analysts and build leadership experience
- Cross functional project work to drive growth
Please note: This position may be hired at the Associate Analyst level or the Analyst level, depending on candidate background, skill level and experience.
Qualifications
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
What’s needed to succeed (Minimum Qualifications):
- Bachelor's Degree or equivalent experience
- Analyst: 1 - 3 years of relevant work experience
- Track record of outstanding analytical and problem solving skills
- Strong verbal and written communication skills and the ability to work well with others
- Ability to apply quantitative skills and business sense to airline industry
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- Master's Degree
- Work experience in airline Pricing/Revenue Management/Network Planning a plus
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
