Assistant Operations Officer

SUMMARY

Adheres to Bank policies and procedures and complies with all State and Federal banking regulatory requirements, including but not limited to Sarbanes-Oxley Act, Bank Secrecy Act, Anti-Money Laundering, OFAC, Customers Right to Privacy Act, Regulation D, Regulation DD/Truth in savings, USA Patriot Act, CIP, Elder Care, Sexual Harassment, Information Security and Privacy requirements as they pertain to this position. This position is responsible for escalating suspicious activity to the BSA.

POSITION OVERVIEW

The Assistant Operations Officer is under supervision of the Operations Officer and will assist the Operations Officer to supervise the branch operations. This position is generally a senior employee who possesses enough experience as a Universal Banker II and/or Universal Banker I.

POSITION RESPONSIBILITIES

• Assists Operations Officer on all functions as delegated.
• Directs the day-to-day operations activities of the teller area and customer service.
• Directly supervises tellers to ensure each customers’ experience is positive
• Handles wire transfer transactions
• Reviews CTR
• Supervises vault cash balance
• Reviews and approves deposit items within the approving limit
• Maintains the branch key inventories
• Opens all types of accounts offered by the Bank.
• Secures all needed documentation relative to the type account that is being opened
• Prepares new signature cards, etc., when an account has a change of authorized signatures
• Accepts and processes change of address request
• Uncovers customer’s needs and recommend best products and services to meet their needs
• Prepares data process entries and processes new account and changes input to the computer
• Files signature cards and check file dividers
• Processes check orders and billing on check orders
• Orders endorsement stamps
• Pulls signature cards and checks file dividers on closed accounts
• Assumes full responsibilities of Operation Officer in his/her absence
• Relieves Operations Officer with training and routine work flow; Trains staff on operational issues
• Comply fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti Money Laundering, Code of Conduct, and etc.). Must complete all required training
• Additional duties assigned by management

SKILLS / QUALIFICATIONS

• An extensive knowledge of Bank Operating procedures
• Ability to deal effectively and tactfully with all types of customers.
• Through knowledge of all bank products and services
• Proficiency in basic computer skills
• Strong interpersonal and communication skills
• Bilingual – English/Korean required

EDUCATION / EXPERIENCE

• Bachelor’s degree preferred
• Minimum of one year in branch banking experience

We offer a competitive total rewards package, including but not limited to Medical, Dental, Vision, and Life Insurance, 401k retirement savings plan, and paid federal holidays, for this full-time position within the hourly range of $20.00 - $25.00. Hourly ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience.

Must be authorized to work in the US.

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law.