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SalaryDate: Apr 16, 2024
Location:San Diego, CA, US, 92108
Company: Wawanesa Insurance
Job ID: 7782
This role requires you to be physically on-site in the San Diego Wawanesa office at all times.
Wawanesa Insurance is a direct-to-consumer insurance company that provides auto and property insurance products in California and Oregon. We are committed to being there for our members when they need us most and supporting our communities. We’ve been serving our members since 1975 and have been recognized for our award-winning customer service.
We are proud to be a subsidiary of the Auto Club of Southern California (AAA). Wawanesa and AAA have shared values of service to our members, competitive pricing, and supporting our communities. We have an abundance of opportunities to learn, grow, and advance throughout our thriving organization.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team. Because we are almost entirely remote and we want our teammates to feel connected to each other and our members, we expect cameras to be on and that you be visible during team meetings, trainings, one-on-ones and other internal meetings.
Job Overview
Working under close supervision, the Senior Support Clerk supports Wawanesa’s operations by ensuring production standards are upheld through timely processing of workflow and document management. This position will work full time in our San Diego, CA Wawanesa office.
Compensation: Depends on experience and varies by location.
California Compensation:
- The pay range for this position is $19.05 - $25.78 per hour, depending on experience. This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek or more than 8 hours in a workday.
Job Responsibilities
- Meet business productivity standards and goals on a consistent basis.
- Support workflow by managing policy documents, inclusive of gathering, routing, maintaining logs and performing minimal data entry.
- Prepare and scan documents, check on accuracy and quality after scanning, and ensure changes are made if needed.
- Manage files as needed such as printing, copying, transferring or deleting.
- Open and distribute incoming mail and correspondence.
- Pick up interoffice and outgoing mail, organize for courier and apply needed postage.
- Receive and fold production mail to prepare for mailing.
- Manage closed files, inclusive of pulling and distributing.
- Assist with the training of new staff.
- Perform other duties as assigned.
Qualifications
- Good understanding and experience with office equipment.
- Good understanding of computer software systems.
- Excellent attention to detail to ensure quality of work product.
- Solid communication skills, inclusive of the ability to treat others with respect and courtesy.
- Ability to work well in a team environment and promote a positive working environment.
- Ability to analyze and resolve problems.
- Ability to multi task.
- Ability to consistently anticipate requirements and initiate action as needed.
- Position requires the ability to lift up to 50 lbs. on an infrequent basis
- Position requires the ability to stand for extended periods of time while operating equipment.
- Position requires medium to high mobility throughout the branch buildings to meet internal staff demands, inclusive of cart pushing, box moving, climbing of file room ladders and assisting with office furniture moves.
Benefits and Other Total Rewards Components Include:
- Medical, Dental and Vision
- Flexible spending accounts (FSA)
- Voluntary benefit plans – accident, hospital indemnity and critical illness
- Supplemental short and long-term disability benefits
- Life insurance
- Enhanced 401K plan
- Paid time off (PTO) accrued at 0.0693 hours/per hour worked to a maximum annual accrual of 18 days (135 hours)
- You will be eligible for Wawanesa’s annual bonus plan, entitled “Goal Achievement Plan” (GAP), that rewards employees for driving Wawanesa’s success.
- Tuition Assistance and much more
If you have questions about compensation and benefits, please contact our Human Resources department at 858-874-5404 or email SD_human_resources@wawanesa.com.
Wawanesa General Insurance Company is an equal opportunity employer and we are committed to a diverse workforce. Wawanesa provides equal employment opportunity to all employees without regard to an individual’s protected status: race/ethnicity, color, religion, creed, sex/gender, sexual orientation, gender identity/expression, marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation to assist in the application process. You may request reasonable accommodations by calling the Human Resources department at 858-874-5404 or emailing Human Resources at sdloa@wawanesa.com.
If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
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Nearest Major Market: San Diego
