Assistant Facilities Manager, Events

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Event Manager to lead a first class team delivering a large number of high profile events in an energetic, high tech, corporate environment. This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible: customer service, organization, collaboration, leadership, and team development.
Event Program

• Oversee the full life cycle of events from inception, client collaboration and scheduling to implementation for experiences ranging from meetings to elaborate productions
• Insure effective management of an events program and calendar for as many as 65 events per week in meeting and event spaces across multiple buildings
• Lead team in designing fun, educational, social and participatory events engaging the client population (in excess of 3,500 people across multiple locations)
• Lead the evaluation and feedback process post-event and create plan to implement changes and improvements
• Collaborate with other providers, acting as a single team with peripheral services to include internal and external production, catering, security, facilities, janitorial, movers and equipment providers

Leadership/Staff Management

• Lead Manage, develop and supervise a professional friendly, creative, energetic, and detail oriented team in the delivery of extraordinary events
• Provide excellent onboarding, training, and team building
• Actively support an environment of teamwork, cooperation, performance excellence and personal success
• Participate in the individual performance management program and personal development planning for members of the team
• Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s
• Act as an ambassador for JLL, adopting and maintaining the firm's core values of Teamwork, Ethics and Excellence

Client Relationships

• Proactively develop and manage client relationships ensuring expected service levels are achieved or exceeded
• Foster an environment of constant, quality communication between the team and the client
• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
• Deliver an exceptional quality of service to the client, as reflected by client feedback

Finance Management / Cost Control / Profitability

• Assist the Event Requestor, Client and Manage, Facilities to achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities
• Ensure that operational expenditure for the site/s is managed within agreed budgets and identify efficiencies
• Assist with the annual budgeting and quarterly forecasting processes for the site/s.
• As requested by the Regional/Facilities Manager, prepare current financial year budget spend reports (actual vs. budget, variance etc.).
• Manage payments to vendors where applicable, using available systems, complying with all relevant policies
• Provide accurate event, financial, and KPI reporting to both the client and JLL

Estimated compensation for this position is:
62,600.00 - 90,800.00 USD
The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
On-site -New York, NY
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible and Remote Work Arrangements may be available

About JLL -
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
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