Appointment Setter/Telemarketer

We are growing and are looking for people that want to thrive in a high- performance sales culture, taking inbound calls/making Warm/Cold outbound calls in our Call Center, that rewards you for your performance.

Here are the daily duties for our Call Center position:

• Understand and communicate services offered
• Build and maintain relationships with current and prospective customers
• Communicate with our customers, addressing their needs and concerns
• Respond to all customer inquiries in a timely manner, providing accurate information and creating a positive customer experience
• Schedule service appointments with customers
• Set up accounts/contracts with new customers
• Provide resolution to customer concerns
• Route customer calls received at our Call Center accordingly based on customer needs
• Establish rapport with new and existing customers at our Call Center
• Outbound calls to new\past customers to schedule service

What we offer:

• Competitive Pay with bonus structure
• A fun, fast paced and exciting work atmosphere

Requirements:

• Minimum of 1 year of previous customer service experience with sales preferred
• 1 year or more of previous experience in Call Center/Contact Center experience Preferred
• Must be sales oriented with a HIGH focus on customer service/experience
• Must be socially focused; "How can I help you?" attitude
• Prefers to work in a fast-paced environment
• Persuasive, "selling" (rather than "telling") communication style
• Type 30+ WPM, and ability to navigate through several internet based applications
• Proficient in Windows-based computer programs with excellent navigation skills
• Dependable and punctual in assigned work schedule

AC and Plumbing Pro is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: AC and Plumbing Pro is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at AC and Plumbing Pro are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. AC and Plumbing Pro will not tolerate discrimination or harassment based on any of these characteristics. AC and Plumbing Pro encourages applicants of all ages.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Flexible schedule

Experience level:

• 1 year

Shift:

• Day shift
• No nights

Work setting:

• Call center
• In-person
• Office

People with a criminal record are encouraged to apply

Ability to Commute:

• Apache Junction, AZ 85120 (Preferred)

Work Location: In person